FRANCISCA MEDINA
Yuma,AZ
Summary
Friendly, Efficient Secretary, seeking to leverage proven tech and communications skills. Answered phones, fulfilled data entry, and performed administrative tasks. Received frequent commendations from management for efficiency and positive attitude.
Overview
17
17
years of professional experience
Work History
Customer Service Representative/Front Desk
Loan Max Title Loans
08.2023 - Current
- Customer service, Inspeccion of vehicles and lien title processing for all states, Daily cash handling, Audited loan and title documents, Analized credit reports, income and asset documents to evaluate loan eligibility, Process confidential information, Prepared settlement sheets and all documents for closings, Answer phones and email inquiries, Faxing, scanning, and other office duties, Customer complaints, collections and multi computer systems, Daily repoting.
Senior Secretary for Print Services
Arizona Western College
01.2016 - 01.2019
- Customer service, Answer phones and email inquiries, Printing (posters, business cards, and any other requested jobs), In charge of creating recipes for accurate department billing, Training part time employee and work-study students, Constant use of Adobe Suite, Excel and Microsoft Office, Advertising important dates and deadlines, Faxing, scanning, and other office duties, Resolved customer requests and concerns, Print Smith (Data entry), Create report every fiscal year
CASHIER
FACTOR SALES
05.2010 - 04.2012
- Customer Service, Thorough knowledge of department and types of products sold, Patiently handling customer queries and locating merchandise, Maintaining a clean workspace, Providing accurate billing, Open and close the registers, assisting in the training of new cashiers, monitoring cash limits and ensuring quality customer service at all times
Secretary Assistant
HIGH SCHOOL CAPITAN CARLOS G CALLES
11.2007 - 06.2009
- Recruiting students in school activities and fieldtrips, Data Entry, Faxing, scanning, and other office duties, Occasional inventory checks of all lab equipment and textbooks
Education
Phone: +52 653 534 41 (MX)
01.2010
Phone: (928) 627-8550
Skills
- 5 years of customer service experience
- Quick learner
- Eager to further my knowledge and skills
- Ability to work in a fast-paced environment smoothly
- Work well under pressure to meet deadlines
- Excellent verbal and written communication skills
- Resourceful in solving problems and maximizing resources
- Demonstrated ability to adapt to new equipment and technology
- Advanced user of Adobe suite, word, excel and more
Languages
Spanish
Native or Bilingual
Timeline
Customer Service Representative/Front Desk - Loan Max Title Loans
08.2023 - Current
Senior Secretary for Print Services - Arizona Western College
01.2016 - 01.2019
CASHIER - FACTOR SALES
05.2010 - 04.2012
Secretary Assistant - HIGH SCHOOL CAPITAN CARLOS G CALLES
11.2007 - 06.2009
COBACH (Colegio de Bachilleres del Estado de Sonora) - ,
PPEP Tec High School - ,
References
× Caroline Navarro
caroline.navarro.cn@gmail.com
(928)261-5491
× Frida Rodriguez Zamora
Zamorafridar15@gmail.com
(928)446-1640
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