Francisca Urias
Jamaica,New York
Summary
Dynamic and dedicated professional with extensive experience in customer service at Homemade Tacos and cash handling. Proven ability to resolve customer issues with patience and empathy, enhancing customer loyalty. Strong work ethic and time management skills, complemented by a commitment to maintaining a safe and organized work environment.
Overview
2026
2026
years of professional experience
Work History
Cashier
Homemadetaqueria
04.2022 - Current
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted in maintaining cleanliness and organization of checkout area.
- Provided attentive customer service, addressing inquiries and resolving issues.
- Managed cash register, ensuring accurate handling of cash and credit transactions.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
Cashier
Western Union
07.2023 - 2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Construction Worker
Skyline Construction
2020 - 2021
- Trained new workers on proper use of tools and safety procedures.
- Maintained clean and organized job sites, contributing to a safe working environment for all employees.
- Operated power equipment to move materials and promote job efficiency.
- Conducted regular inspections of equipment and materials for quality assurance.
Education
High School Diploma -
Hillcrest High School
160-05 Highland Ave07.2020
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Time management skills
- Cash handling
Languages
English
Professional Working
Spanish
Native or Bilingual
Timeline
Cashier
Western Union
07.2023 - 2024
Cashier
Homemadetaqueria
04.2022 - Current
Construction Worker
Skyline Construction
2020 - 2021
High School Diploma -
Hillcrest High School