Francisco Cano
Sacramento,CA
Summary
Dedicated Sales Associate renowned for exceptional customer service, effective communication, and product knowledge. Committed to creating engaging shopping experiences and efficiently resolving customer issues. Ability to safely and efficiently operate various types of forklifts for material handling and storage.
Overview
12
12
years of professional experience
Work History
Sales Associate
Berco Redwood Inc.
Sacramento, California
03.2014 - Current
- Assisted customers with product selection and inquiries.
- Maintained organized displays to enhance customer engagement.
- Processed transactions accurately using point-of-sale systems.
- Collaborated with team members to ensure optimal stock levels.
- Educated customers on product features and benefits.
- Handled customer complaints and resolved issues effectively.
- Participated in inventory management and restocking efforts.
- Helped customers find specific products, answered questions, and offered product advice.
- Greeted customers and provided exceptional customer service.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Handled customer complaints in a professional manner.
- Answered incoming telephone calls to provide store, products and services information.
- Provided accurate information about products, prices and services.
Education
High School Diploma -
Monterey Trail High School
Elk Grove, CA05-2010
Skills
- Customer service
- Point-of-sale systems
- Product knowledge
- Customer relationship management
- Effective communication
- Time management
- Cycle counts
- Supply ordering
- Loading and unloading
- Warehouse organization
- Heavy lifting
- Heavy equipment operation
- Forklift operation
- Equipment inspection
Languages
English
Professional
Spanish
Professional
Timeline
Sales Associate
Berco Redwood Inc.
03.2014 - Current
High School Diploma -
Monterey Trail High School