Francisco Casero

• Took reservations over phone, in person, and via computer for guests and provided confirmation information.
• Collected room deposits, fees, and payments.
• Answered customer telephone calls promptly and appropriately handled needs.
• Used internal software to process reservations, check-ins and check-outs.
• Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.

• Maintained computer and physical filing systems.
• Created, maintained and updated filing systems for paper and electronic documents.
• Updated reports, managed accounts, and generated reports for company database.
• Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

• Met needs of different students by adapting teaching materials and methods.
• Provided feedback, guidance and support to students on participation and performance.
• Monitored student progress and provided individualized instruction to meet student needs and goals.
• Worked closely with students and parents to increase positive feedback from parents and boost overall student success.
• Organized activities to promote learning and increase student enjoyment.

Non Profit Organization Headquarter in Spain.

Volunteered 5 months in Palestine (Middle East).

Rebuilt homes, assisted Doctors at orphanages and Psychiatric Hospitals and helped chidden with school work.

• Worked with children of varying age, interest, skill, and developmental levels.
• Collaborated with other camp counselors to design fun and enriching learning activities for campers.
• Worked with special needs children of all ages.