Francisco Gonzalez
Sevierville,TN
Summary
Dependable Server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Server
Loco Burro
10.2021 - Current
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Line Cook Expo
Loco Burro
10.2021 - 09.2022
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Operated varied kitchen equipment, observing operation guidelines to avoid accidents and prevent malfunctions.
- Plated and presented all dishes to match established restaurant standards.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Education
MBA - International Businesses
UNAPEC
Dominican Republic11.2021
Skills
- Order Delivery Practices
- Supply Restocking
- Table Setting
- Daily Specials Memorization
- Food Running
- Beverage Preparation
- Sales Expertise
- Sales Techniques
- Menu Memorization
- Positive Attitude
- Team Collaboration
- Effective Communication
- Relationship Building
- Team Leadership
- Professional Appearance
- Interpersonal Skills
Languages
Spanish
Native or Bilingual
English
Full Professional
Timeline
Server
Loco Burro
10.2021 - Current
Line Cook Expo
Loco Burro
10.2021 - 09.2022
MBA - International Businesses
UNAPEC
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