Francisco Gutierrez
La Marque,Texas
Summary
Food service industry professional with 10 years of experience in a wide variety of restaurants working both front and back of house operations. Fervent desire for improvement in attending to and taking care of guests. Known for being an attentive and knowledgeable server. Goes above and beyond for the benefit of staff and guests. Reliable and hardworking. Bilingual in English and Spanish.
Overview
12
12
years of professional experience
Work History
Server
Salsas Mexican Restaurant
Galveston, TX
02.2025 - Current
- Provided exceptional customer service to enhance dining experience.
- Delivered attentive service and detailed product knowledge to enhance guest experience.
- Ensured knowledge of menu items to address guest allergies and dietary concerns.
SERVER
Salsas Mexican Restaurant
Galveston, TX
02.2021 - 08.2024
- Honed skills in greeting and attending to guests' needs, enhancing overall guest experience.
- Served alcoholic beverages, gaining knowledge of different liquors to provide informed recommendations.
- Ensured any and all guests were taken care of promptly and earnestly.
SERVER/HOST
IHOP
07.2016 - 11.2020
- Interacted with and took care of guests in high-volume restaurant to enhance customer experience.
- Coordinated guest seating arrangements during busy shifts. and ensured guests were best served during times of peak business.
- Took orders using various POS systems, ensuring accuracy and efficiency in order processing.
BUSSER
Blake's Bistro Inside The San Luis Resort
Galveston, Texas
03.2015 - 07.2016
- Cleared glasses and dishware from tables promptly after meals to maintain efficient service.
- Ensured cleanliness standards for restaurant in notable public hotel, contributing to guest satisfaction.
- Practiced efficient table setting techniques in a busy restaurant environment.
EXPEDITOR/SERVER
Gaidos Seafood Restaurant
Galveston, Texas
03.2014 - 09.2014
- Gained insight into operations of fine dining kitchen to enhance service delivery.
- Received instruction on how best to aid any guests needs or wants, as well as deescalation of any problems, issues, or concerns a guest may have.
- Collaborated with kitchen staff to understand dish preparation, improving guest interactions.
- Received training on guest service techniques on how best to aid any guests' needs or wants, as well as deescalation of any problems, issues, or concerns a guest may have.
Education
Ball High School
Galveston, TexasSkills
- Alcohol service
- TABC Certified
- Order accuracy
- Upselling Techniques
- Table Management
- Hospitality service expertise
- Attention to Detail
- Quick Learning
- Willing to Learn
- Bilingual
- Reliable
- Responsible
Timeline
Server
Salsas Mexican Restaurant
02.2025 - Current
SERVER
Salsas Mexican Restaurant
02.2021 - 08.2024
SERVER/HOST
IHOP
07.2016 - 11.2020
BUSSER
Blake's Bistro Inside The San Luis Resort
03.2015 - 07.2016
EXPEDITOR/SERVER
Gaidos Seafood Restaurant
03.2014 - 09.2014
Ball High School