Pilar Patricia Ugalde Alvarado

Provided excellent service, creating a pleasant atmosphere that encouraged diners to return frequently. My specific duties included managing table assignments efficiently, maximizing seating capacity during peak hours, knowing the menu and beverage list well enough to offer recommendations and attend to guests' needs throughout their visit. I was skilled in preparing various coffees and alcoholic beverages and proficient in using the ordering system. I excelled at upselling dishes and drinks an area where I consistently achieved strong sales and I knew how to interact with people in a friendly, diplomatic manner, gauging their moods from the moment I welcomed them so I could effectively meet their needs and collaborated with kitchen staff to ensure timely food delivery and order accuracy

As a busser, my duties included assisting servers by promptly clearing tables and resetting for new guests, maintained cleanliness and organization of dining area to enhance guest experience, collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas, worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests, completed side work duties, ensuring that all necessary supplies were stocked for shift success, assisted servers in delivering food and beverages, improving table turnover rates.

Counted merchandise in person and alternative methods; inspected inventory for damaged, obsolete, or slow moving products; compared physical inventory figures with financial statements.

Conducted thorough inventory audits to ensure accuracy and compliance with company standards.

Collaborated with team members to identify discrepancies and implement corrective measures promptly.