Overview
Work History
Education
Skills
Timeline
Generic

Francisco Morales Sanchez

Overview

8
8
years of professional experience

Work History

Sales Associate

Floor & Decor
Rancho Cucamonga, CA
10.2025 - Current
  • Assisted customers with product selection, providing knowledgeable recommendations to enhance shopping experience.
  • Processed transactions efficiently using point-of-sale systems, ensuring accuracy and customer satisfaction.
  • Maintained store presentation standards by organizing merchandise displays and ensuring cleanliness throughout the sales floor.
  • Collaborated with team members to achieve daily sales goals, fostering a positive work environment.
  • Educated customers on product features and benefits, increasing product understanding and encouraging informed purchasing decisions.

Customer Service Representative

Rowan Electric
San Bernardino, CA
11.2021 - 09.2025
  • Resolved customer inquiries through effective communication and problem-solving skills.
  • Developed strong product knowledge to effectively address customer questions and concerns.
  • Responded to customer requests for products, services, and company information.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Material Handler

Amazon
Rialto Ca
05.2019 - 07.2021
  • Assisted in inventory management, ensuring accurate stock levels and organization
  • Adhered to safety protocols while handling hazardous materials and equipment
  • Transported inventory items to appropriate locations.
  • Packed items into appropriate containers for shipment.
  • Used hand-held scanners and physical logs to accurately track item movements.

Customer Service Representative

Alfredo Appliance
Victorville, CA
05.2018 - 05.2019
  • Participated in training programs to enhance product knowledge and customer service skills.
  • Improved resolution time with effective problem-solving for customer complaints.
  • Implemented visual merchandising standards, resulting in a more appealing store layout.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.

Education

High School Diploma -

Victor Valley High School
Victorville, CA
05.2018

Skills

  • Customer service
  • Sales strategies
  • Product knowledge
  • Transaction processing
  • MS Office
  • Outlook

Timeline

Sales Associate

Floor & Decor
10.2025 - Current

Customer Service Representative

Rowan Electric
11.2021 - 09.2025

Material Handler

Amazon
05.2019 - 07.2021

Customer Service Representative

Alfredo Appliance
05.2018 - 05.2019

High School Diploma -

Victor Valley High School
Francisco Morales Sanchez