Francisco Narvaez
Katy,TX
Summary
Enthusiastic Sales professional with expertise in communication and negotiating. Driven to provide superior quality customer experience. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales associates with talent for interacting with staff at all levels of organization and public.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Sales Consultant
Don McGill Toyota Of Katy
2020.01 - Current
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic
- Responded to Internet, telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
Customer Service Sales Representative
Home Depot
2019.10 - 2020.01
- Showcased product features to customers and discussed technical details to overcome objections and lock in sales.
- Promoted new products and services to existing customers, driving revenue growth and satisfaction.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Store Manager
LyT Comunicaciones
2016.01 - 2019.02
- Managed inventory control, cash control, and store opening and closing procedures.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Completed point of sale opening and closing procedures.
- Rotated merchandise and displays to feature new products and promotions.
Education
Bachelor of Science - Mechanical Engineering
Universidad De Oriente
Barcelona AnzoateguiSkills
- Sales Funnel Development
- Community Networking
- Customer Liaison
- Industry Trends
- Product and Service Knowledge
- Demonstrations
Certification
- F&I FOUNDATIONS - Finance & Insurance performance, GSFS
Group - Sep 2022
- Sales Masterclass, Proactive Dealer Solutions - Mar 2022
Languages
Spanish
Native or Bilingual
Timeline
Sales Consultant
Don McGill Toyota Of Katy
2020.01 - Current
Customer Service Sales Representative
Home Depot
2019.10 - 2020.01
Store Manager
LyT Comunicaciones
2016.01 - 2019.02
Bachelor of Science - Mechanical Engineering
Universidad De Oriente
- F&I FOUNDATIONS - Finance & Insurance performance, GSFS
Group - Sep 2022
- Sales Masterclass, Proactive Dealer Solutions - Mar 2022
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