Francisco Pereira
Weston,FL
Summary
At Rick Case Automotive Group, I excelled as a Parts Counter Person, leveraging my expertise in inventory auditing and problem-solving to enhance customer satisfaction significantly. By streamlining the parts ordering process and educating customers on product use, I played a pivotal role in reducing returns and improving service efficiency. My skills in vendor relations and parts identification further contributed to our team's success.
Overview
3
3
years of professional experience
Work History
Parts Counter Person
Rick Case Automotive Group
10.2021 - Current
- Educated customers on proper installation techniques and product usage, reducing returns or exchanges due to improper use.
- Streamlined parts ordering process by utilizing computer system more efficiently, reducing wait times for customers and improving overall satisfaction.
- Demonstrated expertise in identifying alternative parts options when specific items were unavailable or discontinued, saving time for both staff and clients alike.
- Conducted regular inventory audits, identifying discrepancies and making necessary adjustments to maintain accurate records.
Education
Master Of Finance - Banking And Finance
Broward College
Fort Lauderdale, FLSkills
- Invoice Processing
- Goal Setting
- Vendor Relations
- Improving customer satisfaction
- Ordering parts
- Staff Training
- Inventory Auditing
- Coordinating paperwork
- Parts identification
- Problem-solving skills
- Vehicle operations knowledge
Languages
Spanish
Native or Bilingual
Timeline
Parts Counter Person
Rick Case Automotive Group
10.2021 - Current
Master Of Finance - Banking And Finance
Broward College
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