Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Francisco  Reyes

Francisco Reyes

Mission

Summary

Customer service professional skilled in multitasking and time management, consistently delivering positive customer experiences. Proven ability to adapt quickly and master new skills independently. Strong work ethic and exceptional interpersonal skills enhance team collaboration and client satisfaction.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Insurance Agent

Self-employed
Mission
10.2024 - 07.2025
  • Advised clients on insurance policies and coverage options.
  • Managed administrative tasks including record keeping and documentation.
  • Conducted meetings or phone calls with potential clients to present insurance policies and answer questions.
  • Developed and maintained strong client relationships for trust and loyalty.
  • Resolved client inquiries and concerns through effective communication.
  • Engaged customers and provided high level of service by carefully explaining details about documents.

Pharmacy Technician

CVS
Mission
09.2021 - 02.2025
  • Operated pharmacy software for prescription management and record keeping.
  • Provided customer service to patients by answering questions about medications and health-related topics.
  • Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
  • Troubleshot and resolved printer hardware and software issues.
  • Managed inventory levels and organized stockroom efficiently.
  • Trained new staff on pharmacy procedures and customer service standards.

Education

Some College (No Degree) - Biology

Texas A&M University
College Station, TX

Skills

  • Customer service
  • Pharmacy software
  • Data entry
  • Inventory management
  • Regulatory compliance
  • Effective communication
  • Licensed insurance agent
  • Problem resolution
  • Hardware installation (printers)
  • Adaptability and flexibility
  • Read technical manuals

Certification

  • Certified Pharmacy Technician (CPhT)
  • Life and Health insurance Certification
  • In process(Google Cybersecurity Professional Certificate)

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Insurance Agent

Self-employed
10.2024 - 07.2025

Pharmacy Technician

CVS
09.2021 - 02.2025

Some College (No Degree) - Biology

Texas A&M University