Francisco Torres
Dunnellon,FL
Summary
Dynamic Commercial Manager with a proven track record at Advanced Auto Parts, excelling in customer relationship management and strategic planning. Enhanced client satisfaction through effective issue resolution and insightful performance reporting. Skilled in operations management and team training, driving business development and fostering strong relationships to achieve organizational goals.
Overview
2026
2026
years of professional experience
Work History
Commercial Manager
Advanced Auto Parts
- Strengthened client relationships through regular communication and timely resolution of issues, leading to increased customer satisfaction.
- Used key metrics and prepared reports for senior management to monitor performance of commercial activities.
- Monitored competitor activity, utilizing insights to inform strategic planning and decision-making processes.
Auto Technician
South Dade Toyota, Homestead
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Assistant Manager
Oreilly Auto Pats
Williston, FL
05.2024 - 07.2025
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Managed inventory levels to minimize stockouts while reducing overhead costs.
Education
Automotive Technology
Robert Morgan Education Center
Miami, FL05.2020
Dunnellon High School
Dunnellon, FL05.2017
Skills
- Operations management
- Team Training
- Contract terms negotiation
- Customer relationship management
- Strategic sourcing
- Strategic planning
- Key account management
- Product management
- New business opportunities
- Claims management
- Strategic marketing
- Pricing strategy
- Sales strategy
- Account management
- Business development
- Product costing
- Analytical problem solver
- Customer order management
- Time management
- Relationship building
- Sales projections
- Sales tracking
- Customer complaint resolution
- Goal setting and achievement
- Customer billing
Languages
Spanish
Professional Working
English
Professional Working
Timeline
Assistant Manager
Oreilly Auto Pats
05.2024 - 07.2025
Commercial Manager
Advanced Auto Parts
Auto Technician
South Dade Toyota, Homestead
Automotive Technology
Robert Morgan Education Center
Dunnellon High School