Professional Summary
Overview
Work History
Education
Skills
Languages
Timeline

Franco Valenzuela

Stretch Zone
Miami,FL
2
Languages
9
years of professional experience

Results-driven manager with a proven track record in enhancing customer satisfaction and team performance. Expertise in relationship building and process improvement, aimed at driving operational efficiency.

Work History

Manager

2 Years 7 Months
Stretch Zone | 01.2024 - Current
  • Oversaw daily operations to ensure consistent service delivery and quality standards
  • Managed scheduling and resource allocation to optimize workflow and reduce downtime
  • Implemented process improvements, increasing efficiency in service execution
  • Developed training programs for staff, enhancing team performance and customer satisfaction

Sales Associate

2 Years 5 Months
Stretch Zone | 08.2021 - 01.2024
  • Educated clients on benefits of assisted stretching programs, enhancing overall wellness.
  • Facilitated customer consultations to assess individual flexibility and mobility needs.
  • Collaborated with team members to maintain a welcoming and organized sales environment.
  • Managed inventory levels, ensuring availability of essential equipment and supplies.

Yacht Captain

6 Years 4 Months
Private Client | 04.2020 - 2021
  • Oversaw vessel maintenance, guaranteeing optimal performance and adherence to safety standards.
  • Developed and implemented safety protocols, promoting a secure environment for all onboard.
  • Coordinated crew activities, fostering teamwork and enhancing operational efficiency aboard.
  • Navigated complex maritime routes, ensuring safe and efficient travel for guests.

First Mate

9 Years 3 Months
Private Client | 05.2017 - 2020
  • Assisted in navigation and operation of vessel, ensuring safety protocols were followed.
  • Executed daily tasks efficiently, adapting to changing maritime conditions and client needs.
  • Collaborated with crew to maintain equipment and perform routine inspections.
  • Provided support in managing onboard inventory, ensuring availability of essential supplies.

Education

Associate of Business Administration - Business Administration

Miami Dade College | Miami, FL | 2019

100 Ton Masters - Captain License

MOT | Fort Lauderdale, FL | 03.2020

Skills

Team leadership
Decision-making
Time management
Operational efficiency
Customer service
Sales techniques
Relationship building

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Manager

Stretch Zone
01.2024 - CurrentRead More

Sales Associate

Stretch Zone
08.2021 - 01.2024Read More

Yacht Captain

Private Client
04.2020 - 2021Read More

First Mate

Private Client
05.2017 - 2020Read More

MOT

100 Ton Masters from Captain License
Read More

Miami Dade College

Associate of Business Administration from Business Administration
Read More
Franco Valenzuela