Frank Colletti
Hartland
Summary
Dynamic Account Executive with a proven track record at Shamrock Foods, excelling in account management and customer relationship building. Leveraging market research and technical support expertise, I consistently identify client needs and deliver tailored solutions, enhancing satisfaction and driving sales growth. Adept at product demonstrations and fostering collaborative environments.
Overview
19
19
years of professional experience
Work History
Account Executive
Shamrock Foods
Phoenix
08.2024 - Current
- Managed client accounts and maintained strong relationships with customers.
- Conducted market research to identify potential leads and business opportunities.
- Handled client inquiries and provided timely responses to ensure satisfaction.
- Participated in training sessions to improve product knowledge and sales techniques.
- Managed accounts by providing ongoing technical support after the sale was completed.
- Provided timely customer service support to resolve any issues quickly and efficiently.
- Cultivated relationships with key decision makers through regular client visits and follow-up calls.
- Attended networking events to build relationships with potential customers.
- Performed product demos at conferences, meetings, seminars, or other venues as necessary.
- Developed pricing strategies tailored to individual clients based on their unique needs.
- Maintained up-to-date knowledge of industry trends and developments.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Identified customer needs by asking questions and advising on best solutions.
Food Service Sales
Greco and Sons / Sysco
Phoenix
03.2006 - 07.2024
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked with cross-functional teams to achieve goals.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
Chef Training
LA Scala Culinary School
Toronto09-1978
Skills
- Account management
- Market research
- Technical support
- Customer relationship management
- Product demonstrations
- Sales strategy development
Timeline
Account Executive
Shamrock Foods
08.2024 - Current
Food Service Sales
Greco and Sons / Sysco
03.2006 - 07.2024
Chef Training
LA Scala Culinary School
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