Frank Corona
Port Jefferson Station,NY
Summary
Dynamic professional with a strong background in customer service and technical support, honed at Giunta’s Meat Farms and Eastern Suffolk BOCES. Skilled in cash handling and POS operation, I excel in fast-paced environments, delivering exceptional service while fostering team collaboration. Fluent in Spanish, I effectively engage customers and resolve issues swiftly.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Cashier
Giunta’s Meat Farms
Port Jefferson Station, NY
08.2022 - Current
- Collected payments and provided accurate change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Processed sales transactions to prevent long customer wait times.
- Helped customers find specific products, answered questions, and offered product advice.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Worked closely with front-end staff to assist customers.
- Processed customer payments quickly and returned exact change and receipts.
- Performed other duties as assigned by management.
- Built and maintained productive relationships with employees.
- Operated cash register or POS system to receive payment by cash, check and credit card.
Computer Assistant
Eastern Suffolk BOCES
Bellport, NY
10.2023 - 06.2024
- Provided technical assistance to users regarding computer applications and hardware operations.
- Maintained positive working relationship with fellow staff and management.
- Worked effectively in team environments to make the workplace more productive.
- Managed household errands and other essential duties.
- Installed, configured and maintained computer hardware and software systems.
- Conducted regular maintenance checks on all computers to identify potential problems before they arise.
- Diagnosed network problems and identified solutions for resolving them quickly.
Education
High School Diploma -
Comsewogue High School
Port Jefferson, NY06-2024
Skills
- Customer service
- Cash handling
- POS operation
- Technical support
- Computer maintenance
- Team collaboration
- Problem solving
- Spanish fluency
- Microsoft office
- Multitasking
- Accuracy verification
- Sales transactions
- Calm under pressure
Certification
- Certification in Computer Teach Skills from Eastern Suffolk BOCES
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Computer Assistant
Eastern Suffolk BOCES
10.2023 - 06.2024
Cashier
Giunta’s Meat Farms
08.2022 - Current
High School Diploma -
Comsewogue High School
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