FRANK FAGIANO
Director of Operations
Austin,TX
Summary
Seasoned Director of Operations and talented leader with 6 years of experience applying exceptional planning and problem-solving abilities toward enhancing efficiency. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach.
Overview
11
11
years of professional experience
Work History
Operations Manager
Jay Wholesale
03.2020 - Current
- Negotiating prices for costs of goods and services
- Accounts receivable
- Employee counseling and performance evaluations
- Overseeing purchases orders
- Built a custom strategic transportation route planner based on geographic concentration of clientele
- Coordinated internal audited inventories with storage guides and inventory capturing processes to ensure quality control and save management over 10 hours per week in re-ordering with accurate stock levels and introducing reorder points
- Implemented 2/10 net 30 terms to increase buying power through consistent cashflow
- Created operating procedures to make the picking and packing process more efficient effectively decreasing order picking times by 30%
- Streamlining ordering and invoicing process saving over 25 hours of invoicing time
- Trained staff and management on processes after changing POS systems
- Created clear and concise process for order fulfillment to prevent errors and increase employee efficiency
Sergeant
United States Marine Corps
10.2012 - 10.2016
- Oversaw the use, maintenance, and inventory of over five million dollars worth of equipment
- Responsible for the evaluation, inspection, physical training, and general management of up to 8 personnel
- Managed the safety and effectiveness of a team of Marines to operate weapon systems
- Updated and maintained the records of subordinates, including counseling records and promotion requirements
Education
Bachelor of Arts - Criminology
University of Illinois At Chicago
Chicago, IL05.2020
Skills
- Invoice Processing
- Workflow Planning
- Staff Management
- Report Generation
- Maintaining Compliance
- Employee Motivation
- Assignment Delegation
- Multidisciplinary Collaboration
- Interpersonal Communications
- Business Planning
- Supply Chain Distribution
- Client Relations
- Staff Development
- Business Development Understanding
- Operations Oversight
- Process Improvement
- Cultural Awareness
- Data Evaluation
- Sales
- Purchasing and Procurement
- Team Leadership
- Warehouse Operations
- Negotiation
- Market Research
- Productivity Improvement
- Conflict Mediation
- Distribution Center Management
- Customer Relationship Management
Timeline
Operations Manager
Jay Wholesale
03.2020 - Current
Sergeant
United States Marine Corps
10.2012 - 10.2016
Bachelor of Arts - Criminology
University of Illinois At Chicago
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