Frank Greb
Palm Coast,FL
Summary
Adept at elevating guest experiences, my tenure at RaceTrac Petroleum Inc. honed my expertise in guest relations and complaint handling, ensuring top-notch service. Demonstrating a blend of strong interpersonal skills and proficient payment processing, I consistently enhanced store efficiency and customer satisfaction, contributing to a notable improvement in guest service quality.
Overview
16
16
years of professional experience
Work History
Guest Service Associate
RaceTrac Petroleum Inc.
Palm Coast, FL
10.2008 - Current
- Handling all guest services in a convenience store/gas station environment. Working POS registers, stocking products, checking in vendors, prepping, and cooking hot food, pizzas to go. Ensured cleanliness and tidiness of interior and exterior of store.
Education
Some College (No Degree) - Sociology, Business
Brookdale Community College
Lincroft, NJSkills
- Greeting and directing
- Guest relations
- Check-in and Check-out procedures
- Complaint handling
- Strong interpersonal skills
- Security awareness
- Team player mentality
- Professional appearance
- Payment processing
- Cash handling experience
- Patience and composure
Accomplishments
- Previous to my current position with Racetrac, I was a career Letter Carrier for the US Postal Service for 36 years. I have over 50 years of customer service experience.
Timeline
Guest Service Associate
RaceTrac Petroleum Inc.
10.2008 - Current
Some College (No Degree) - Sociology, Business
Brookdale Community College
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