Frank Matthews
Columbus,OH
Summary
Customer service and property management professional with over 15 years of experience dedicated to enhancing community engagement through effective marketing strategies. Skilled in budget tracking and maintaining accurate records, ensuring high-quality service and resident satisfaction in diverse residential environments.
Overview
9
9
years of professional experience
Work History
Assistant Community Director
Career Strategies Inc
Columbus, OH
11.2015 - 05.2024
- Conducted property tours for prospective residents, generated new leads, and processed rental applications.
- Led resident meetings to collect feedback and discuss community initiatives.
- Created marketing materials for community events, enhancing resident involvement and awareness.
- Assisted in budget preparation by tracking expenditures and identifying discrepancies.
- Maintained accurate records of resident interactions and event attendance for reporting purposes.
Leasing & Marketing Professional
Somerset Asset Management
Columbus, Ohio
03.2017 - 06.2019
- Greeted guests, conducted tours of apartment homes, created leases, and performed move-in walk-throughs to facilitate a positive leasing experience.
- Conducted property tours and showcased amenities to prospective tenants.
- Developed marketing strategies to enhance brand visibility and engagement.
- Conducted monthly marketing surveys to verify accuracy of pricing and amenities, ensuring competitive positioning.
- Developed engaging content for newsletters and promotional materials to enhance tenant communication and brand awareness.
Education
Associate of Applied Science -
Columbus State Community College
Columbus, OH08-2027
High School Diploma -
Gale Excel High School
Minnetonka, MN01-2025
Skills
- Yardi
- One-Site
- Yardi CRM
- Typing 35 WPM
- Contract review
- Budget tracking
- Record keeping
- File management
- Pricing management
- Attention to detail
- Communication effectiveness
- Quality care
Timeline
Leasing & Marketing Professional
Somerset Asset Management
03.2017 - 06.2019
Assistant Community Director
Career Strategies Inc
11.2015 - 05.2024
Associate of Applied Science -
Columbus State Community College
High School Diploma -
Gale Excel High School