Frank McGuiness
Orlando ,FL
Summary
I have experienced the field of customer service for 10 plus years since I was 18 years old. I have grown and learned to always show empathy towards others and to improve my listening skills to every customer I have encountered. I thank all those that have taught me through my years the knowledge and trade of customer service.
Overview
19
19
years of professional experience
Work History
Cashier
Sprouts Farmers Market Inc.
09.2023 - 07.2025
Greeted customers towards my register using the Front & Friendly method.
Scanned all grocery products accordingly.
Bagged products upon customers preference.
Followed all cleaning policies throughout my shift.
Circled each receipt guiding customers to take a Survey.
Cashier
Walmart
03.2006 - 12.2022
Welcomed customers to my register throughout my years at Walmart.
Cleaned my area throughout my shift.
Scanned all products using the POS system.
Bagged items accordingly.
Checked bottom of barrel (BOB) for items.
Education
Certified Nursing Assistant - CNA
Horizon Healthcare Institute
Palm Bay04.2013
Medical Assistant Certficate - Medical Assistant
Everest University
Melbourne05.2010
High School Diploma -
Melbourne Central Catholic High School
Melbourne, FL05.2007
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Team collaboration
- Money handling
- Reliability and punctuality
- Cash register operation
- Refunds and exchanges
- Product knowledge
Timeline
Cashier
Sprouts Farmers Market Inc.
09.2023 - 07.2025
Cashier
Walmart
03.2006 - 12.2022
Certified Nursing Assistant - CNA
Horizon Healthcare Institute
Medical Assistant Certficate - Medical Assistant
Everest University
High School Diploma -
Melbourne Central Catholic High School