Frank Ratajczyk
King Auto Center Llc
Lihue,HI
1
Certification
27
years of professional experience
Results-driven Service and Parts Manager with expertise in operational efficiency, parts ordering, and labor management. Proven track record of enhancing service quality and customer satisfaction through effective task delegation and health and safety compliance.
Work History
Service and Parts Manager
8 Years 1 Month- Oversaw daily operations of service department, ensuring timely completion of repairs and customer satisfaction.
- Managed inventory levels for parts, optimizing stock to meet customer demand and reduce overhead costs.
- Developed and implemented training programs for staff, enhancing technical skills and improving service quality.
- Streamlined workflow processes, increasing efficiency in service delivery and reducing turnaround times for repairs.
Service and Parts Manager
18 Years 1 Month- Established strong vendor relationships to secure competitive pricing and ensure availability of high-quality parts.
- Analyzed customer feedback to identify areas for improvement, driving initiatives that increased overall satisfaction ratings.
- Led cross-functional teams in project implementations, enhancing collaboration between service and parts departments.
- Monitored performance metrics to assess operational effectiveness, making data-driven decisions to enhance productivity levels.
Education
Associate of Business Administration - Business Administration And Management
Skills
Parts ordering
Operational efficiency
Labor management
Health and safety compliance
Task delegation
Sales support
Certification
- [Area of certification] Training - [Timeframe]
Timeline
Service and Parts Manager
King Auto Center Llc
04.2018 - 05.2026Read More
Service and Parts Manager
King Windward Nissa N
09.1999 - 10.2017Read More
Oakton Community College
Associate of Business Administration from Business Administration And Management
Read More