Highly accomplished practice manager with over 10 years of operational experience in managing medical clinics. Specializes in hiring, training and retention of staff.
Overview
16
16
years of professional experience
Work History
Practice Manager of Operations
Premise Medical Center
01.2021 - Current
Practice Manager of Operations
Breio Health Solutions
09.2019 - 01.2021
Medical Practice Manager
EC Care Health Center
10.2007 - 09.2019
Provided outstanding support to entire staff which helped improve process flow and boosted efficiency.
Communicated effectively with staff members, physicians, and patients, employing active listening and interpersonal skills.
Addressed and remedied all patient or team member issues.
Consulted with healthcare professionals on business decisions.
Ordered all office supplies and kept check on inventory levels.
Developed close working relationships with front office and back office staff.
Implemented onboarding for new employees, which enabled each to effectively learn tasks and job duties.
Handled job duties for staff members which were unavailable or out of office.
Created and implemented organizational policies and procedures.
Developed policies and procedures for effective practice management.
Trained interns and newly hired team members on office procedures and computer system.
Assisted with regulatory issues such as compliance.
Supervised team of 8-12 office personnel.
Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
Oversaw accounting, budgeting, and financial reporting.
Developed and maintained electronic record management systems to analyze and process data.
Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
Provided supervision and management to team of support personnel.
Nurse Practitioner / Lead Clinician at Premise Health | Cardinal Health Wellness CenterNurse Practitioner / Lead Clinician at Premise Health | Cardinal Health Wellness Center
Advanced Practice Registered Nurse at Operators Health Center Premise HealthAdvanced Practice Registered Nurse at Operators Health Center Premise Health