FRANK RIOJAS Jr
LAZ Parking
SAN ANTONIO ,TX
8
Years of experience
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Work History
Lead Valet Attendant
7 Years 8 Months- Managed parking operations for high-volume events, ensuring seamless vehicle flow and customer satisfaction.
- Assisted guests with vehicle retrieval and drop-off, providing exceptional service in fast-paced environments.
- Maintained cleanliness and organization of parking areas, enhancing overall appearance and safety standards.
- Streamlined vehicle tracking processes using digital management systems, improving efficiency in service delivery.
Supervisor
2 Years 6 Months- Supervised a Team of detailers and drivers handel Q/C for make ready of rental fleet for customers.
- Hold daily safety Meetings to communicate any new safety guidelines that Avis wanted us to follow and provide Excellent Customer Service for a fast paced Company.
- Reduced employee turnover by fostering a positive work environment and providing ongoing feedback to staff members.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Maintenance Technician/ Controls Technician
1 Year 7 Months- Operated varied hand and power tools to complete repairs.
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Troubleshot equipment breakdowns and performed preventive maintenance.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Manage and Control Metasys automation system.
- Run and Diagnose HVAC Pro automation system.
- Utilize HVAC Pro to run daily operations.
Education
- HVAC
- Heating, Ventilation and Air Condition Systems (HVAC)
- Certification EPA 608 Universal, Preventative Maintenance Technician Certification , R410A.
High School Diploma
- 3.4 GPA
Skills
Training and mentoring
Goal oriented
Customer service
Teamwork and collaboration
Timeline
Supervisor
Fleetlogix
04.2021 - 10.2023Read More
Lead Valet Attendant
LAZ Parking
11.2018 - CurrentRead More
Maintenance Technician/ Controls Technician
University Health System
08.2018 - 03.2020Read More
Southern Careers Institute
from HVAC
Read More
Academy of Achievement
High School Diploma
Read More