Frank Rowland
Lynnwood,WA
Summary
Driven professional with over 10 years of music performance and 5 years in music retail, notably at Guitar Center. Excelled in customer service and teamwork, consistently achieving sales targets through effective strategies and a deep understanding of customer needs.
Overview
7
7
years of professional experience
Work History
Sales Associate
Guitar Center
08.2018 - Current
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
Private Music Instructor
Evergreen Music School
04.2017 - 08.2021
- Explained music theory, aural skills and fundamental concepts to teach students to understand, analyze, perform and create music.
- Motivated students to practice music by offering positive reinforcement and encouraging progress.
- Planned and prepared individual music lessons to support student needs.
- Prepared students for auditions for institutions by aiding with music selection, assigning practice hours required for mastery of piece and assessing progress and accuracy in playing.
Education
Associate of Arts - Music
Yakima Valley Community College
Yakima, WABachelor of Arts - Music
Western Washington University
Bellingham, WA06.2017
Skills
- Customer Service
- Teamwork and Collaboration
- Time Management
- Problem-solving skills
- 10 Years Of Music Performance Experience
- 5 Years In Music Retail Experience
Timeline
Sales Associate
Guitar Center
08.2018 - Current
Private Music Instructor
Evergreen Music School
04.2017 - 08.2021
Associate of Arts - Music
Yakima Valley Community College
Bachelor of Arts - Music
Western Washington University
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