Frank Trahan
Tampa,FL
Summary
Dynamic Intake Coordinator with a proven track record at Salvation Army Adult Rehabilitation Center, excelling in client relations and records management. Skilled in assessing client needs and optimizing workflows, I enhance service access and foster strong relationships. Committed to delivering exceptional customer assistance while maintaining high standards in documentation accuracy.
Overview
2026
2026
years of professional experience
Work History
Intake Coordinator
Salvation Army Adult Rehabilitation Center
07.2025 - Current
- Assisted clients in navigating intake processes to ensure timely service access.
- Coordinated documentation collection and verification to maintain accurate client records.
- Communicated effectively with multidisciplinary teams to facilitate smooth operations.
- Scheduled appointments for clients, optimizing daily workflow efficiency.
- Provided support in conducting assessments to determine client needs and eligibility.
- Provided excellent customer service to patients, family members, and healthcare providers during the intake process.
Retail Worker
Salvation Army Adult Rehabilitation Center
06.2025 - 07.2025
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed donations by sorting, pricing, and preparing items for sale in a timely manner.
- Maintained cleanliness and organization of sales floor and stockroom to optimize inventory management.
- Collaborated with team members to ensure timely restocking of merchandise on shelves.
Donation Processor
Salvation Army Adult Rehabilitation Center
11.2024 - 06.2025
- Processed donated items efficiently to ensure timely distribution to beneficiaries.
- Conducted quality checks on incoming donations to uphold standards.
- Engaged with donors to provide exceptional service and enhance relationships.
- Transferred donated goods from donor's vehicle and regularly lifted up to 100 pounds.
- Assisted in organizing and sorting donations for easy access and processing.
- Collaborated with team members to streamline donation processing workflows.
Game Operator
Frazier Shows
02.2020 - 11.2024
- Operated and maintained game equipment to ensure optimal performance and guest satisfaction.
- Trained new operators on safety protocols and operational procedures for effective teamwork.
- Monitored game operations to identify issues and implement corrective measures promptly.
- Assisted in setting up and dismantling game stations, ensuring compliance with safety standards.
- Led team meetings to discuss performance goals, share best practices, and improve operational efficiency.
- Performed cash handling duties, provided change and balanced money at end of shift.
Line Cook
Golden Nugget Casino
04.2018 - 12.2019
- Prepared high-quality dishes in fast-paced kitchen environment, ensuring consistency and presentation standards.
- Operated various kitchen equipment including fryers, grills, and ovens to execute menu items efficiently.
- Collaborated with team members to streamline food preparation processes and reduce service time.
- Trained new staff on kitchen protocols, safety standards, and proper cooking techniques to enhance team performance.
Sales Agent
Kirby
Education
High School Diploma -
Waltrip High School
Houston, TX04-2008
Skills
- Client relations
- Customer assistance
- Client analysis
- Customer relationship building
- Customer needs assessment
- Product promotions
- Records management
- Time management
- Sales training
- Technical support
Timeline
Intake Coordinator
Salvation Army Adult Rehabilitation Center
07.2025 - Current
Retail Worker
Salvation Army Adult Rehabilitation Center
06.2025 - 07.2025
Donation Processor
Salvation Army Adult Rehabilitation Center
11.2024 - 06.2025
Game Operator
Frazier Shows
02.2020 - 11.2024
Line Cook
Golden Nugget Casino
04.2018 - 12.2019
Sales Agent
Kirby
High School Diploma -
Waltrip High School