Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Frank Washington

Blackwood

Summary

Deliver exceptional experiences through strategic business and operational development. Results-focused, quality-driven professional with a proven track record of achieving objectives and driving organizational success. Strong sales and service skills complemented by advanced presentation and relationship-building abilities that consistently enhance customer satisfaction. Committed to aligning personal goals with organizational vision to foster growth and excellence.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Sales Counselor

Pc Richard & Son
06.2024 - Current

provides excellent customer service, helping customers select merchandise, and processing sales transactions. Also promote the company's credit card and may sell extended service protection and installations.

  • Developed customized sales presentations showcasing the unique benefits of our products and services, which led to higher closing rates.
  • Evaluated the success of various sales tactics through detailed analysis of key performance metrics, making data-driven adjustments as needed.
  • Optimized company resources by effectively managing time-sensitive tasks while balancing other responsibilities.
  • Achieved consistent sales growth by identifying new business opportunities and initiating contact with potential clients.

Flooring Specialist

Lowe’s
07.2023
  • Being friendly and professional, eager to understand the customer’s specific needs in order to pair the best products and service offerings in support of their project.
  • Ensuring displayed merchandise reflects our high standards of showroom readiness, operates as intended during demonstrations, and is up to date, accurately mirroring the manufacturers current product offering.
  • Engaging in safe work practices including the proper operation of store equipment.

Appliance Specialist, Expeditor

The Home Depot
04.2012 - 01.2023
  • Provide product knowledge and information to sell entire project to customers.
  • Communicating and following up with customers and vendors
  • Auditing receiving bays and mezzanine to ensure maximum product availability.
  • Ensuring inventory of merchandise is correct.
  • Ordering merchandise that has been depleted.
  • Provide financial and warranty information.
  • Schedule, reschedule and track deliveries for customers

Education

Associate of Science - Computer Information Technology

Coursera

Graphic design

KATHERINE GIBBS

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills
  • Flooring installation
  • Window treatment

Certification

https://lnkd.in/eHfcdUDG

https://www.coursera.org/account/accomplishments/records/JHFS0ZRGRKFP

https://www.coursera.org/account/accomplishments/records/9U1CBMWXP9I7

Languages

German
Limited Working

Timeline

Sales Counselor

Pc Richard & Son
06.2024 - Current

Flooring Specialist

Lowe’s
07.2023

Appliance Specialist, Expeditor

The Home Depot
04.2012 - 01.2023

Associate of Science - Computer Information Technology

Coursera

Graphic design

KATHERINE GIBBS
Frank Washington