Summary
Overview
Work History
Education
Skills
Languages
Timeline
SoftwareDeveloper

Frank Yousif

Hazel Park,USA

Summary

Astute Business Owner experienced in operations management, competitive analysis and financial management. Demonstrated success in growth and innovation. Capitalized on new trends and technologies to boost business initiatives and reach sales objectives.

Overview

18
18
years of professional experience

Work History

Business Owner

iDroid Repair
05.2018 - 08.2025
  • Handled customer engagement and relationship management
  • Running promotion campaigns on Google Ads and Facebook
  • Sales & performance analysis
  • Inventory control
  • Consulted with customers to assess needs and propose optimal solutions.
  • Trained and motivated employees to perform daily business functions.

Manager / Electronics Technician

Wireless Giant
04.2016 - 05.2018
  • Managed B2B relations, allowing employees for qualified businesses, government branches & organizations to receive discounts on repairs and accessories.
  • Weekly inventory counts, purchasing/management to ensure parts & equipment availability for daily operations
  • Trained new hires with hands on tools and equipment for device teardowns for Apple and android phones & tablets.
  • Reviewed and interpreted service manuals, specifications, wiring diagrams, and blueprints.

Cellular Technician

Wholesale Wireless
06.2009 - 03.2014
  • Executed Surface Mount Technology (SMT) repairs on mobile phone and tablet logic boards, ensuring precise component placement and functionality.
  • Conducted software flashing and device unlocking using advanced tools, including triage software, to restore Services and enable customization.
  • Restored functionality to bricked devices by replacing eMMC chips and reprogramming bootloader chips using JTAG debugging tools.

Refurbishing Technician

Wholesale Wireless
07.2007 - 06.2009
  • Refurbished mobile devices, cleaning, replacing housings, and installing new LCD screens to ensure functionality and aesthetic appeal.
  • Received, verified, and organized large shipments of mobile devices, including palletized inventory; accurately serialized and labeled items for streamlined tracking and storage.
  • Prepared and fulfilled orders for local customer pickups and shipping

Education

Associate of Applied Science - Computer and Electronics Engineering

ITT Technical Institute
Troy, MI
08-2008

Skills

  • Sales oversight
  • Negotiation and persuasion
  • Policies and procedures development
  • Performance improvement

Languages

English
Native or Bilingual
Chaldean
Native or Bilingual

Timeline

Business Owner

iDroid Repair
05.2018 - 08.2025

Manager / Electronics Technician

Wireless Giant
04.2016 - 05.2018

Cellular Technician

Wholesale Wireless
06.2009 - 03.2014

Refurbishing Technician

Wholesale Wireless
07.2007 - 06.2009

Associate of Applied Science - Computer and Electronics Engineering

ITT Technical Institute
Frank Yousif