Frankie Iriarte
San Diego,CA
Summary
I am a motivated people leader and innovator, who is always seeking to improve the quality and productivity of our delivery operations.
I have a Lean Six Sigma Green & Black Belt Certification, which enables me to apply the principles and tools of process improvement to enhance customer satisfaction and reduce waste.
I am passionate about coaching, training and empowering my team members, and collaborating with other departments to solve any operational issues.
My mission is to deliver excellence and value to our customers and stakeholders, while implementing a culture of positivity and always chasing progression.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Director of Transportation
SYSCO Food Services
11.2023 - Current
- Streamlined transportation operations by implementing efficient routing and scheduling systems.
- Reduced overall transportation costs through the optimization of logistics processes and negotiations with vendors.
- Improved on-time delivery rates by closely monitoring performance metrics and addressing issues promptly.
- Enhanced customer satisfaction through timely communication and proactive issue resolution.
Transportation Manager
SYSCO Food Services
09.2022 - Current
- Supervised department personnel by assigning and directing daily tasks as well as evaluating performance to enhance productivity and resolve problems.
- Observed staff to review compliance and safety to minimize losses due to violations or damage.
- Employed Six Sigma standards to save overtime hours for substantial savings in labor costs.
- Prepared and updated employees' daily work schedules and resolved delivery problems.
- Assessed and targeted customer needs to forge and cultivate productive relationships and maintain top satisfaction levels.
- Oversaw team of 100+ drivers by reviewing performance to promote timely and efficient deliveries and operations
Delivery Service Supervisor
SYSCO Food Services
07.2022 - 09.2022
- Created and maintained daily and weekly reports for upper management.
- Monitored daily progress and work quality to provide guidance and direction to Delivery Partners.
- Monitored safety compliance to maintain strict standards and protect team members from harm.
- Utilized proper tools and materials to adhere to safety guidelines.
- Evaluated final results to determine quality levels and isolate root causes of any identified faults.
Outbound Warehouse Supervisor
SYSCO Food Services
08.2021 - 07.2022
- Supervised shipping, distribution and workplace safety.
- Supervised shipping and handling operations.
- Supervised warehouse operations by managing employees during shifts.
- Maintained high levels of accuracy in daily operations.
- Monitored adherence to safety protocols and company policies by staying attentive to details.
- Supported production workers in meeting goals without compromising safety and compliance.
Logistics Specialist
Huffmaster Crisis Response
09.2020 - 08.2021
- Worked with customers to integrate processes and correct issues.
- Achieved team goals by guiding employees in coordinating and deploying best practices.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Reported emergencies, weather delays and carrier schedule changes to customers and supervisors.
Warehouse Order Selector
Walmart
03.2016 - 09.2020
- Operated pallet jacks to safely transport goods from warehouse to shipping area.
- Collaborated with team members to achieve daily pick and pack goals.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Followed orders precisely for correct items, sizes and quantities.
Hospital Corpsman
United States Navy, USN
07.2010 - 02.2016
- Provided leadership, delegation, and exceptional medical service in high-pressure situations.
- Followed all safety protocols and took necessary precautions while providing care.
- Delivered emotional support to patients and families.
- Collaborated with medical doctors and other healthcare professionals.
Education
High School Diploma -
Belton High School
Belton, Tx06.2010
Skills
- Management Training
- Company Policy Compliance
- Constructive Feedback
- Standard Operating Procedures Understanding
- Leadership Competency
- Customer Needs Assessments
- Recruitment and Training
Certification
Lean Six Sigma White Belt Certification
Lean Six Sigma Green Belt Certification
Lean Six Sigma Black Belt Certification
Timeline
Director of Transportation
SYSCO Food Services
11.2023 - Current
Transportation Manager
SYSCO Food Services
09.2022 - Current
Delivery Service Supervisor
SYSCO Food Services
07.2022 - 09.2022
Outbound Warehouse Supervisor
SYSCO Food Services
08.2021 - 07.2022
Logistics Specialist
Huffmaster Crisis Response
09.2020 - 08.2021
Warehouse Order Selector
Walmart
03.2016 - 09.2020
Hospital Corpsman
United States Navy, USN
07.2010 - 02.2016
High School Diploma -
Belton High School
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