Frankie Saputo
West Long Branch,NJ
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Manager
Gino's Pizzeria & Restaurant
04.2016 - 09.2023
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Created employee schedules to align coverage with forecasted demands.
- Optimized social media content for maximum engagement and reach.
- Increased customer engagement through social media.
Sales Assistant
Best Buy
12.2021 - 03.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Established rapport with customers using active listening and interpersonal skills.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Lifeguard Manager
Jersey City Recreation Department
03.2019 - 12.2021
- Scheduled 15+ lifeguards to provide adequate coverage of pool areas during operating hours.
- Scheduled, coordinated and conducted in-service training for 15= lifeguards to promote full competence in first aid, CPR, and water rescue techniques.
- Evaluated employees' daily job performance by adhering to development plans and personnel performance action plans.
- Assisted in organizing and implementing recreational activities and programs.
- Directed and oversaw maintenance records and incident reports.
- Opened and closed pool at designated hours of operation and made decisions for closing pool due to inappropriate chemical levels, inclement weather, and low water temperature.
Education
BBA - Finance
Monmouth University
West Long Branch, NJ04.2027
Skills
- Customer Relations
- Trend Analysis
- Implementation Strategies
- Team Motivation
- Public and Media Relations
- Constructive Feedback
Certification
- First Aid/CPR Certified
Timeline
Sales Assistant
Best Buy
12.2021 - 03.2022
Lifeguard Manager
Jersey City Recreation Department
03.2019 - 12.2021
Assistant Manager
Gino's Pizzeria & Restaurant
04.2016 - 09.2023
BBA - Finance
Monmouth University
- First Aid/CPR Certified
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