Frank Graceffa

• Assisted customers in product selection and provided expert advice on home improvement projects.
• Conducted inventory management to ensure product availability and optimal stock levels.
• Collaborated with team members to execute merchandising strategies and enhance store presentation.
• Utilized point-of-sale systems to process transactions efficiently and accurately.

Flooring and Decor Associate

Working with all departments of the store

Certified on all lift equipment

Double Platinum Homer Award for showing company values.

February 2024 Sales Associate of the month.

December 2024 Sales Specialist of the month.

September 2025 Sales Specialist of the month.

District 162 Customer Service Award

Vice President's Customer Service Recognition Award

• Oversaw contract negotiations, ensuring favorable terms that aligned with company goals.
• Increased client base by developing and implementing effective business development strategies.
• Negotiated, prepared, and signed contracts with clients.
• Mentored team members to develop their skills, leading to increased productivity and successful promotions within the company.

As Director, I worked with the Paper, Metal, and Confidential Shredding divisions within the company. I managed new and existing customers.

Worked with the local hauling companies on getting material to our facility.

Worked with the buyers of material to secure the best price.

Also, worked with them on quality control issues when they arose. I worked with the office staff to deal with customer service issues.

I worked with the operations manager and warehouse staff to help resolve quality control issues with my customers.

I worked with maintenance staff to help with vendors on the baler’s, forklift’s, wheel loader’s, semi truck’s, shredders, and shred trucks.

I work with ownership on sourcing information for updating equipment. Such semi-truck leases, purchasing new equipment (i.e. Balers, Shredders, Shred Trucks, Wheel Loaders, and any other capitol expenses that came u