Franklin Bruce Jr
Mastic Beach
Summary
Seasoned collaborator experienced in meeting needs, improving processes and exceeding requirements in team environments. Diligent worker with strong communication and task prioritization skills.
Overview
9
9
years of professional experience
Work History
Eligibility Specialist
New York Cancer And Blood Specialists
05.2023 - Current
- Verify insurance benefits including primary, secondary, and tertiary. Obtain all pertinent information of out of pocket, co-insurance, deductible, co-pay, and if referrals / authorization are required for services.
- Obtain referrals for office visits, labs, radiology, and chemotherapy and radiation therapy.
- Maintain and ensure the confidentiality of all patient and employee information at all times.
- Review and explain patient’s statements and their financial responsibility. Work account as necessary and/or set up a signed payment plan with the patient.
Medical Biller/ Admin Support
Northwell Health
11.2021 - 04.2023
- Communicated with insurance providers to resolve denied claims and resubmitted.
- Posted payments and collections on regular basis.
- Collected payments and applied to patient accounts.
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
Nursing Station Clerk
Stony Brook University Hospital
08.2021 - 07.2022
- Worked flexible hours; night, weekend, and holiday shifts.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Front Desk/ Medical Receptionist
Stony Brook CPMP Dermatology
09.2020 - 11.2021
- Used computer programs and registration systems to schedule patients for routine and complex procedures.
- Completed clerical duties and tasks for clinic administration.
- Verified and updated demographic and other personal information for clients with respect to personal boundaries when asking for important details.
Underwriting Associate
PRIMMA LLC/ EMPRO
12.2019 - 09.2020
- Reviewed MD credit reports, financial statements and transactions to verify accuracy and completeness.
- Calculated loan applicant debt ratios, income and terms and payments to determine financial stability of applicants to repay loan for MD's and NP's.
- Responded to customer requests via telephone and email and effectively answered questions and inquiries.
Insurance Claims Representative
Geico
02.2019 - 12.2019
- Examined reports, accounts and evidence to determine integrity and accuracy of information.
- Worked productively in fast-moving work environment to process large volumes of claims.
- Oversaw claim recoveries, subrogation and salvage.
Stock Associate / Sales Representative
P.C. Richard and Son
04.2015 - 02.2019
- Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
- Evaluated inventory and delivery needs and optimized strategies to meet customer demands.
- Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
Education
Some College (No Degree) - Business Administration/HR Management
Mercy College
New York, NYSome College (No Degree) - Business Administration/HR Management
Farmingdale State University
Farmingdale, NYSome College (No Degree) - Accounting
Suffolk County Community College
Selden, NYHigh School Diploma -
North Babylon High School
North Babylon, NY06.2017
Skills
- Time Management
- Billing and Collections Procedures
- Customer Contact
- Records Management
- Claim Processing
- Accounts Payable and Accounts Receivable
- Data Quality Management
- Strong Communication and Interpersonal Skills
- Microsoft Excel And Microsoft Office
- Training Employees
- Technical Support and Assistance
Affiliations
To obtain employment with a company that offers a positive atmosphere to learn and
implement new skills and technologies for the betterment of the organization.
Timeline
Eligibility Specialist
New York Cancer And Blood Specialists
05.2023 - Current
Medical Biller/ Admin Support
Northwell Health
11.2021 - 04.2023
Nursing Station Clerk
Stony Brook University Hospital
08.2021 - 07.2022
Front Desk/ Medical Receptionist
Stony Brook CPMP Dermatology
09.2020 - 11.2021
Underwriting Associate
PRIMMA LLC/ EMPRO
12.2019 - 09.2020
Insurance Claims Representative
Geico
02.2019 - 12.2019
Stock Associate / Sales Representative
P.C. Richard and Son
04.2015 - 02.2019
Some College (No Degree) - Business Administration/HR Management
Mercy College
Some College (No Degree) - Business Administration/HR Management
Farmingdale State University
Some College (No Degree) - Accounting
Suffolk County Community College
High School Diploma -
North Babylon High School
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