Summary
Overview
Work History
Education
Skills
Timeline
Generic

Franklin Haywood

West Dundee,IL

Summary

Hardworking Procurement professional with 4 years of experience maintaining vendor relationships to facilitate cost-effective and timely purchasing functions. Excellent negotiation and contract development skills with proficiency in Microsoft, Airtable & Hubspot platforms.

Overview

13
13
years of professional experience

Work History

Procurement Coordinator

Crafty
03.2020 - 08.2024
  • Led forecasting, inventory level management, and communication of product lead times to identify ideal on-hand product levels
  • Conducted new product sourcing cycle from start to finish in multiple categories across food, beverage, and alcohol.
  • Implemented training initiatives by incorporating industry trends and collaborating with senior leaders.
  • Developed and maintained detailed records of all procurement activities for accurate tracking and reporting purposes.
  • Assisted colleagues in resolving complex billing issues, promoting teamwork and knowledge sharing within the department.
  • Contributed to improved financial reporting by reconciling discrepancies between invoiced amounts and actual payments received.

Senior Field Operations Manager

Crafty
06.2019 - 02.2020
  • Tasked to help launch company's first new market in the Bay Area after its founding in Chicago and build out the Bay Area Warehouse and Field Operations supply chain, logistics, staffing, scheduling, and processes
  • Hired, trained, and managed a team of 10-15 employees across ~20 different locations, coaching team members on providing superior client service
  • Led Field Operations communications with 11+ clients, responding to and resolving client issues
  • Created inventory control strategy for multiple spaces and helped assist with budget management
  • Upheld quality control standards for product loss and expiration levels at each client site and maintained accurate records
  • Performed weekly client quality control checks with over 90% client satisfaction
  • Oversaw nightshift scheduling and coverage
  • Problem solved employee shortage including support from management
  • Kept long shifts and overtime to a minimum, planned days ahead to ensure work was done effectively and goals were achieved.

Warehouse Supervisor

07.2017 - 05.2019
  • Managed Outbound shift and supervised a team of 5-7 employees
  • Responsible for the accuracy and timeliness of outgoing products going to client for next day delivery, managing as many as 50 deliveries and picking/packing 2000 products
  • Communicated with Procurement, Finance, and Account Management teams to ensure optimal inventory levels for 3000+ SKUs.

Service Desk Associate

Home Depot
03.2017 - 07.2017
  • Operated cash registers and recorded customers' purchases in the store's POS system
  • Assisted customers in finding the required merchandise throughout the store and looked up information for online purchases, professionally responded to client complaints and concerns.

Server/Cashier

Golden Corral
05.2011 - 06.2016
  • Regularly checked on guests to ensure great satisfaction with each food course and beverage.

Education

Associate Degree - Applied Science -

Robert Morris University
Elgin, IL
01.2013

Skills

  • Leadership and Communication
  • Microsoft Office, Airtable, Hubspot
  • Customer Service
  • Process Improvements
  • Logistics Oversight

Timeline

Procurement Coordinator

Crafty
03.2020 - 08.2024

Senior Field Operations Manager

Crafty
06.2019 - 02.2020

Warehouse Supervisor

07.2017 - 05.2019

Service Desk Associate

Home Depot
03.2017 - 07.2017

Server/Cashier

Golden Corral
05.2011 - 06.2016

Associate Degree - Applied Science -

Robert Morris University

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Franklin Haywood