Frank Ruano

- Worked directly with multiple employees that I've overseen in my own and neighboring departments; Not only to maintain cleanliness, stocking of merchandise, but providing excellent customer service.

- I've been a Key-Carrier / Manager on duty since November of 2021, ensuring that the store is always ready for the next day (as I close between 2-4 days in my work week & open as needed).

- Upheld/enforced both corporate and store level policies and rules under the direction of both main and assistant managers.

- A total of four years cashiering/POS experience as well as E-Commerce (our stores online orders).

- Participated in a customer focused "CARE" program which aimed to not only satisfy our customers, but create relationships with them so they become returning/loyal customers.

- Semi-daily forklift operation as necessary (when main operator becomes unavailable).

- Delivery driver that delivered items ranging from bags of soil/mulch-to-sets of furniture.