Frantz Saint Lot
Charleroi,PA
Summary
Enthusiastic client services professional with strong background directly interfacing with industry customers. Well-versed in products, services and consumer trends. Dependable achiever committed to holding highest ethical standards and maintaining customer trust.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Best Western Hotel
09.2021 - 07.2023
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Performed administrative tasks such as filing paperwork, updating databases and generating reports.
- Checked food before serving it to customers.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Maintained records of transactions made during shift as required by law or company policy.
- Answered incoming phone calls from customers regarding product availability or store locations.
Delivery Driver
DHL Express
03.2021 - 07.2023
- Provided excellent customer service by answering inquiries about products or services being delivered.
- Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
- Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
- Assisted warehouse personnel in packing orders when necessary.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Loaded, secured, and unloaded cargo in a safe and timely manner.
- Handled merchandise in accordance with product handling standards.
Education
GED -
Literacy Council of Southwestern PA
Skills
- Quality Assurance
- Customer Service
- Physical Strength
- Time Management
- Safety awareness
- Visual Inspection
- Supply Restocking
Timeline
Customer Service Representative
Best Western Hotel
09.2021 - 07.2023
Delivery Driver
DHL Express
03.2021 - 07.2023
GED -
Literacy Council of Southwestern PA
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