FRANTZE DARLENE DESULME
LANTANA,United States
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
18
18
years of professional experience
Work History
CASHIER
Presidente Supermarkets
06.2022 - Current
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
Receptionist
SOGEXPRESS
03.2006 - 10.2014
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Helped maintain office security by monitoring visitor access and issuing badges as needed.
- Facilitated clear communication between staff members by distributing memos and announcements in a timely manner.
Customer Service Representative
EDH
01.2016 - 10.2021
- Assisted customers in navigating company website and placing online orders, improving overall user experience.
- Updated account information to maintain customer records.
Education
No Degree - ENGLISH AS A SECOND LANGUAGE
CHUCK SHAW TECHNICAL EDUCATION CENTER
Lake Worth, FL10.2023
HHA - Home Health Aide
MEDICAL TRAINING INSTITUTE
Lake Worth, FL08.2023
Bachelor of Arts - Secretarial Studies And Office Administration
IGC
HAITI11.2004
Skills
- Customer Service
- Basic Math Competence
- Creative Thinking
- Application support
- Interpersonal Skills
- File Transfers
- Data Entry
- Product Development
Languages
English
Professional Working
HAITIAN CREOLE
Native or Bilingual
French
Full Professional
Timeline
CASHIER
Presidente Supermarkets
06.2022 - Current
Customer Service Representative
EDH
01.2016 - 10.2021
Receptionist
SOGEXPRESS
03.2006 - 10.2014
No Degree - ENGLISH AS A SECOND LANGUAGE
CHUCK SHAW TECHNICAL EDUCATION CENTER
HHA - Home Health Aide
MEDICAL TRAINING INSTITUTE
Bachelor of Arts - Secretarial Studies And Office Administration
IGC
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