Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Fraylin Angelina

The Bronx

Summary

Dynamic professional skilled in customer service and order management. Proven ability to collaborate with kitchen staff and team members, ensuring timely meal delivery and exceptional dining experiences.

Overview

6
6
years of professional experience
2021
2021
years of post-secondary education

Work History

Server

Landry’s - Bill’s Bar & Burger
New York
10.2024 - Current
  • Provided exceptional customer service in a fast-paced dining environment.
  • Collaborated with kitchen staff to ensure timely meal preparation and delivery.
  • Managed customer orders using point-of-sale systems efficiently and accurately.
  • Assisted in training new servers on restaurant procedures and service standards.
  • Maintained cleanliness and organization of dining areas throughout shifts.
  • Resolved customer inquiries and complaints to enhance dining experiences.

Food Runner

Landry’s - Bill’s Bar & Burger
New York
07.2024 - 10.2024
  • Assisted servers by refilling drinks and clearing tables.
  • Delivered food orders promptly to tables and bar areas.
  • Communicated effectively with kitchen staff regarding order status.
  • Collaborated with team members to enhance guest satisfaction.
  • Organized food items efficiently for quick service delivery.

Crew Member

Cinepolis Luxury Cinemas
New York
02.2021 - 03.2022
  • Provided exceptional customer service to enhance guest experiences in luxury cinema.
  • Operated point-of-sale systems for efficient ticket and concession sales.
  • Maintained cleanliness and organization throughout the theater and concession areas.
  • Collaborated with team members to ensure smooth operations during peak hours.
  • Assisted in the preparation and presentation of gourmet food and beverages.
  • Resolved guest inquiries and complaints promptly with professionalism and care.
  • Followed safety procedures to ensure a secure environment for guests and staff.
  • Participated in training new crew members on operational procedures and customer service standards.

Server Assistant

Rocca Café & Lounge
New York
03.2020 - 12.2020
  • Assisted servers with food and beverage delivery during peak hours.
  • Maintained cleanliness and organization of dining areas and service stations.
  • Collaborated with kitchen staff to ensure timely meal preparation and presentation.
  • Communicated with guests to address needs and provide menu information.

Education

Kingsbridge International High School
New York, New York

Skills

  • Customer service
  • Point-of-sale operation
  • Food safety compliance
  • Order management

Languages

English
Native/ Bilingual
Spanish
Native/ Bilingual

Timeline

Server

Landry’s - Bill’s Bar & Burger
10.2024 - Current

Food Runner

Landry’s - Bill’s Bar & Burger
07.2024 - 10.2024

Crew Member

Cinepolis Luxury Cinemas
02.2021 - 03.2022

Server Assistant

Rocca Café & Lounge
03.2020 - 12.2020

Kingsbridge International High School
Fraylin Angelina