Fred Afzal
Stockton,CA
Summary
Expert Used Car Director with a strong background in pre-owned car sales and highly adept in supervising staff. Results-driven in planning targeted marketing campaigns to increase sales. Focused on customer care and talented in developing training techniques to help sales team personnel maintain customer satisfaction.
Overview
28
28
years of professional experience
Work History
Used Car Director
Livermore Ford Lincoln Maserati Alfa
11.2023 - Current
- Analyzed market trends and adjusted inventory accordingly, maximizing profit potential and minimizing aged inventory risks.
- Established rigorous vehicle inspection processes to ensure quality and reliability of pre-owned inventory.
- Spearheaded cross-departmental initiatives to improve overall dealership performance, resulting in increased profitability.
- Implemented efficient reconditioning processes that reduced turnaround time on incoming vehicles while maintaining high-quality standards.
Used Car Director
California Car Group (22 Dealerships)
01.2017 - 10.2023
- Increased used car sales by implementing strategic marketing initiatives and optimizing inventory management.
- Enhanced customer satisfaction by streamlining the sales process and providing excellent service throughout transactions.
- Developed strong relationships with vendors, resulting in better pricing and a more diverse selection of vehicles for customers.
- Implemented comprehensive training programs for sales staff to improve product knowledge and sales techniques.
General Manager
Eurosport Auto
03.2008 - 12.2016
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Developed and executed strategic plans for business growth and expansion, resulting in increased market share.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Implemented business strategies, increasing revenue and effectively targeting new markets.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
General Sales Manager
Adesa Golden Gate
10.1995 - 02.2008
- Increased sales revenue by implementing strategic marketing campaigns and fostering strong customer relationships.
- Developed a high-performing sales team through consistent coaching, training, and motivation techniques.
- Streamlined sales processes for improved efficiency, resulting in higher close rates and shorter sales cycles.
- Expanded market share with proactive prospecting and lead generation efforts to identify new business opportunities.
Education
Associate of Science - Computer Hardware
Chabot College
Hayward, CASkills
- Managing operations
- Operations Management
- Sales Team Development
- Creating budgets
- Sales campaigns
- Promotions planning
- Conducting staff meetings
- Developing budgets
Timeline
Used Car Director
Livermore Ford Lincoln Maserati Alfa
11.2023 - Current
Used Car Director
California Car Group (22 Dealerships)
01.2017 - 10.2023
General Manager
Eurosport Auto
03.2008 - 12.2016
General Sales Manager
Adesa Golden Gate
10.1995 - 02.2008
Associate of Science - Computer Hardware
Chabot College
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