Fred Anderson IV
Snellville,GA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
10
10
years of professional experience
Work History
Substitute Teacher
Gwinnett County Public Schools
Suwanee, Georgia
01.2026 - Current
- Provided classroom instruction outlined in teacher's lesson plans
- Enforced classroom routines to keep students on schedule and operating at consistent level
- Provided notes and reports on school day activities to primary teacher
Security Officer
Allied Universal Security Services
Duluth, Georgia
06.2021 - 11.2025
- Checks guests, contractors, delivery drivers for ID’s
- Follows due process/post orders when enforcing access control
- Provided excellent customer service while interacting with employees and visitors daily
- Monitored surveillance cameras and responded to suspicious activity
- Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance
Receptionist
F&D Electric
Atlanta, GA
06.2022 - 11.2023
- Maintained high levels of professionalism while interacting with customers via phone or email
- Resolved customer complaints in a timely manner to ensure customer satisfaction
- Assisted with administrative tasks, including filing and data entry
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service
- Offered resolutions to de-escalate calls and solve customer issues
- Greeted visitors and directed them to appropriate personnel
- Scheduled appointments and maintained the reception calendar
- Maintained a clean and organized reception area at all times
- Coordinated office supplies inventory and placed orders as needed
Certified Trainer
Zaxby’s
Snellville, GA
07.2020 - 05.2021
- Regulated the online training platform “Zaxby’s University”
- Assisted with the opening and closing of the restaurant, ensuring operations ran smoothly and according to business standards
- Collaborated with management to identify training needs and opportunities
- Assisted team members in mastering menu knowledge and food preparation techniques
- Monitored staff performance during training to provide constructive feedback
Student Teacher
Annistown Elementary School
Snellville, GA
08.2020 - 04.2021
- Designed and implemented daily lesson plans for 5th graders
- Led 5th grade students in all subject areas
- Maintained effective communication with mentor teachers and other student teachers
- Collaborated with teachers to create updated resources for multiple subjects
- Implemented classroom management techniques to maintain a positive learning environment
- Facilitated small group activities to enhance student comprehension and engagement
- Participated in professional development workshops to enhance teaching skills.
- Evaluated student work, provided feedback, and tracked their progress over time
- Accepted constructive criticism and feedback with positivity in areas requiring improvement
- Attended and contributed to staff meetings
Cook/Cashier
Zaxby’s
Snellville, GA
07.2016 - 07.2020
- Prepared food items according to Zaxby's recipes and standards
- Maintained cleanliness and organization of kitchen workstations
- Operated kitchen equipment such as fryers and grills safely
- Followed food safety guidelines to ensure product quality
- Provided excellent customer service during busy dining hours
- Cleaned kitchen equipment, surfaces, utensils and dishes
- Maintained a clean working environment by sweeping, mopping floors, washing surfaces and emptying trash cans
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate
- Wrapped, dated and labeled food items in storage for safety and freshness
- Chopped, diced and sliced vegetables and fruit ahead of rush periods
- Carried pans and trays of food to and from work stations, stove, and refrigerator
- Collaborated with team members to ensure smooth service operations
Education
Bachelors of Education - Early Childhood Education
GEORGIA GWINNETT COLLEGE
Lawrenceville, GA 08.2017 - 12/2021
High School Diploma -
SHILOH HIGH SCHOOL
Snellville, GA 08.2013 - 05/2017
Skills
- Customer Service
- Interpersonal
- MS Office
- Social Media
- Team collaboration
- Effective communication
- Problem solving
- Attention to detail
- Time management
- Adaptability
- Relationship building
- Team building
- Good Telephone Etiquette
- Critical thinking
- Social perceptiveness
- Conflict resolution
- Access control
- Situational awareness
Timeline
Substitute Teacher
Gwinnett County Public Schools
01.2026 - Current
Receptionist
F&D Electric
06.2022 - 11.2023
Security Officer
Allied Universal Security Services
06.2021 - 11.2025
Student Teacher
Annistown Elementary School
08.2020 - 04.2021
Certified Trainer
Zaxby’s
07.2020 - 05.2021
Bachelors of Education - Early Childhood Education
GEORGIA GWINNETT COLLEGE
08.2017 - 12/2021
Cook/Cashier
Zaxby’s
07.2016 - 07.2020
High School Diploma -
SHILOH HIGH SCHOOL
08.2013 - 05/2017