Pamela Berube
Edgewater
Summary
I am an enthusiastic and results-driven professional with extensive experience in sales and property management, eager to contribute my skills as a Pro Sales Specialist or Flooring Sales Specialist. My passion for delivering exceptional customer service and my ability to drive sales growth make me an ideal candidate. I am excited about the opportunity to join your team and help elevate your business to new heights while fostering strong client relationships.
Professional sales expert with strong track record of driving growth, cultivating client relationships, and implementing strategic sales initiatives. Known for collaborative teamwork and flexibility in adapting to changing business needs. Proven skills include negotiation, communication, and closing deals, with results-driven approach that consistently meets and exceeds targets. Recognized for reliability and ability to deliver impactful solutions in dynamic environments.
Overview
24
24
years of professional experience
Work History
Pro Sales Specialist
Lowes Home Improvement
Halfmoon, NY
09.2023 - Current
- Exceeded sales targets by 30% through strategic client engagement.
- Cultivated strong relationships, resulting in a 40% increase in repeat business.
- Trained and mentored junior sales staff, improving team performance by 20%.
- Leveraged CRM tools to streamline sales processes and increase efficiency.
- Achieved recognition as top sales performer for five consecutive quarters.
- Performed inventory cycle counts. Order additional inventory for large customer orders.
- Processed higher credit availability for contractors to meet their business needs.
- Scheduled and monitored delivery of materials to jobsites for accuracy and on time deliveries.
- Senior Sales Specialist oversaw 2 Pro Specialists. Reviewed quotes and orders for completeness and accuracy.
- Confirmed incoming SOS material PO's for accuracy, correct costs and quantity.
- Identified slow moving products and performed markdowns. Keep inventory accurate and in stock.
- Tracked P&L statements for profitability and possible pricing changes and or cost cutting measures.
- Affluent in computer programs such as Sales Force, Genesis, ISST, Red Vest Selling System, Inventory control programs "SIMS".
Flooring Sales Specialist
Home Depot
Clifton Park, NY
03.2018 - 09.2023
- Responsible for managing customers flooring projects from inception.
- Coordinated flooring measures and installs for accuracy and competitive pricing.
- Developed relationships with clients for long term repeat business.
- Trained and supervised new teammates on programs and selling techniques.
- Consecutively exceeded all sales quotas set for the flooring department.
- Reached and maintained the top 2% of sales specialists within the district on an ongoing basis.
Property Manager
Kings Isle Luxury Apartments
Stillwater, NY
09.2014 - 03.2018
- Successfully managed over 200 residential units, maximizing occupancy rates.
- Enhanced tenant satisfaction scores through proactive communication strategies.
- Conducted regular property inspections, ensuring compliance and safety standards.
- Utilized property management software to improve efficiency and reporting.
- Achieved a 95% tenant retention rate through exceptional service and support.
- Streamlined maintenance processes, improving response time by 40%.
- Achieved a 95% satisfaction rate in tenant surveys, enhancing community reputation.
- Conducted regular property inspections, ensuring compliance and safety standards.
- Trained and led a team of 4 staff, enhancing overall productivity.
- Supervised and processed payroll and handled billing and invoicing for residents, contractors and maintenance personnel.
Assistant Manager
Burger King, Little Caesars, Whitey's Restaurant
Zephyrhills, FLORIDA
01.2002 - 08.2014
- Fostered a collaborative team environment, enhancing morale and retention.
- Successfully managed inventory, reducing waste by 10% annually.
- Responsible for banking, managing crew members, scheduling, handling customer service issues.
- Responsible for training of all new trainees.
Education
High School Diploma - Business Math
North Syracuse High School
NY01-1991
Associate of Arts - Business Management, Accounting
Pasco Hernando Community College
01-2005
Skills
- Team Player
- Fast Learner
- Time Management
- Strong Computer Skills
Accomplishments
2024- sales exceeded 3M in sales by focusing on building a strong customer base.
2025- sales exceeded 4M in sales by taking customer base to another level by becoming a strong, trusted adviser.
Languages
English
Timeline
Pro Sales Specialist
Lowes Home Improvement
09.2023 - Current
Flooring Sales Specialist
Home Depot
03.2018 - 09.2023
Property Manager
Kings Isle Luxury Apartments
09.2014 - 03.2018
Assistant Manager
Burger King, Little Caesars, Whitey's Restaurant
01.2002 - 08.2014
High School Diploma - Business Math
North Syracuse High School
Associate of Arts - Business Management, Accounting
Pasco Hernando Community College
Received Executive Sales Award from Regional Vice President - 4M sales 2025
I am a self motivated Sales Specialist driven by results. I'm extremely competitive and strive to win.