Freda Darlene Hampton
Lewisburg,WV
Summary
Experienced Universal Banker with strong cash reconciliation, teller operations, and customer service skills. Trusted for accurate transaction processing, balanced drawers, and efficient support for daily banking needs.
Overview
11
11
years of professional experience
Work History
Universal Banker
TRUIST
Ronceverte, West Virginia
11.2015 - 10.2026
- - Cross-sold bank services and products, aligning offerings with customer financial goals to increase engagement.
- - Resolved customer account inquiries, including stop payments and balance checks, enhancing customer satisfaction.
- - Executed customer deposits efficiently, withdrawals, check cashing, negotiable items, payments, and transfers.
- - Administered all cash-related activities and balanced teller drawer.
- - Executed identity verification for customer accounts, fraud detection, and regulatory reporting.
- - Supported account maintenance tasks, ensuring accuracy and compliance with banking regulations.
Education
High School Diploma -
Greenbrier Valley Christian Academy
White Sulphur Springs, WV05-1982
Skills
- Teller operations
- Cash handling
- Cash balancing
- Fraud detection
- Regulatory reporting
- Account management
- Customer service
Timeline
Universal Banker
TRUIST
11.2015 - 10.2026
High School Diploma -
Greenbrier Valley Christian Academy