Summary
Overview
Work History
Education
Skills
Freelance Artist
Timeline
Generic

Freddy Gregory

Brentwood,Tennessee

Summary

Proven track record in enhancing customer satisfaction and loyalty at Publix, leveraging strong customer service and communication skills. Excelled in issue resolution and product restocking, significantly contributing to a positive shopping environment. Demonstrated work ethic and integrity, ensuring efficient operations and customer service excellence.

Overview

2
2
years of professional experience

Work History

Cashier

Publix
07.2022 - 02.2024
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Lifted up to 40 pounds at once.

Grocery Clerk

Publix
07.2022 - 02.2024
  • Stocked shelves and organized merchandise displays for easy retrieval.
  • Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
  • Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
  • Pleasantly greeted customers and provided prompt and courteous service.
  • Lifted up to 40 pounds at once and used forklift to move heavier loads.

Front Service Clerk

Publix
07.2022 - 02.2024
  • Enhanced customer satisfaction by providing efficient and friendly front-end services.
  • Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
  • Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
  • Supported team members during peak hours, ensuring smooth and timely customer service operations.

Education

High School Diploma -

Brentwood High School
Brentwood, TN
05.2024

Skills

  • Customer Service
  • Customer Assistance
  • Work Ethic and Integrity
  • Patience and Empathy
  • Cleaning and sanitizing
  • Written and verbal communication
  • Product restocking
  • Issue Resolution

Freelance Artist

In my free time, I love to create artwork of varying mediums, including digital.

Timeline

Cashier

Publix
07.2022 - 02.2024

Grocery Clerk

Publix
07.2022 - 02.2024

Front Service Clerk

Publix
07.2022 - 02.2024

High School Diploma -

Brentwood High School

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Freddy Gregory