Freddy Razo
Las Vegas,NV
Summary
Hardworking professional with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
11
11
years of professional experience
Work History
Massage Therapist
Massage Envy Spa
Las Vegas, NV
10.2024 - Current
- Performed hot stone, prenatal, stretching, aromatherapy and other types of massage and treatments.
- Provided therapeutic massage treatments to clients, including Swedish, Deep tissue, Trigger point release and Sports massages.
- Advised clients on personal care between appointments and relevant products for individual needs.
- Restocked products and maintained treatment rooms for professional appearance and sanitization.
Senior Sales Associate
LA - Z-BOY FURNITURE GALLERY
Las Vegas, USA
07.2022 - Current
- Developed and executed a targeted sales strategy that resulted in a 25% increase in revenue and exceeded quarterly sales targets by 15%
- Established and maintained strong relationships with key customers, resulting in a 20% increase in customer retention and repeat business
- Maintained accurate customer records and monitored customer feedback, resulting in a 90% customer satisfaction rate and a 10% increase in repeat business
General Laborer
AVERY DENNISON
Rancho Cucamonga, USA
08.2019 - 01.2020
- Collaborated closely with team members to effectively execute construction plans, fostering a high level of teamwork and synergy
- Utilized active problem-solving skills to address construction challenges and ensure efficient project completion
- Applied expertise in utilizing various tools and equipment to efficiently complete construction tasks
- Maintained a strict adherence to safety guidelines, resulting in an impeccable safety record throughout projects
Delivery Driver
ANGEL TRUCKING
Ontario, USA
01.2014 - 07.2018
- Delivered high-quality products to our customers in a safe, courteous, and timely manner
- Inspected delivery vehicles and ensured the safety and security of the loading and unloading process
- Determined placement of merchandise, followed safety and lifting protocols during deliveries, and conducted safety reviews
Education
CERTIFIED MASSAGE THERAPIST -
Northwest Career College
05.2024
HIGH SCHOOL DIPLOMA -
College and Career Preparatory Academy
07.2018
Skills
- Customer Service
- Reliable and Punctual
- Teamwork and Collaboration
- Customer Relationship Management
- Problem Solving and Critical Thinking
- Adaptability and Flexibility
- Time Management and Experience
Timeline
Massage Therapist
Massage Envy Spa
10.2024 - Current
Senior Sales Associate
LA - Z-BOY FURNITURE GALLERY
07.2022 - Current
General Laborer
AVERY DENNISON
08.2019 - 01.2020
Delivery Driver
ANGEL TRUCKING
01.2014 - 07.2018
CERTIFIED MASSAGE THERAPIST -
Northwest Career College
HIGH SCHOOL DIPLOMA -
College and Career Preparatory Academy
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