Frederick Bischof, JR
Pompano Beach
Summary
HRIS manager with proven success in leading comprehensive software implementation projects. Specializes in optimizing workforce management solutions and configuring complex HR systems. Achievements include driving operational efficiency and enhancing user adoption through targeted training and support.
Overview
25
25
years of professional experience
Work History
Assistant Store Manager
Eagle Shipping Center
Pompano Beach
08.2025 - Current
- Oversaw opening and closing procedures, maintained store organization, and managed supply needs to ensure operational readiness.
- Executed scheduled store opening and closing procedures, supported cash handling, and maintained a secure, customer-ready environment.
- Supported daily retail shipping operations in fast-paced customer service environment, assisting customers with packing, shipping, and mailbox service needs to enhance overall service delivery.
- Assist customers with packing and shipping solutions, recommending appropriate services and ensuring shipments are prepared accurately and efficiently.
- Process pre-labeled shipments for FedEx, UPS, USPS, and DHL while ensuring accurate handling, efficient front-counter service, and smooth day-to-day store operations.
- Process daily pre-labeled shipments across FedEx, UPS, USPS, and DHL, helping streamline carrier handoff and support smooth day-to-day logistics operations.
- Maintained mailbox service operations, managed supply inventory and ordering, and ensured store cleanliness and organization to promote efficient workflow and positive customer experience.
Implementation Project Manager
Smartlinx Solutions (SaaS)
Fort Lauderdale
03.2022 - 03.2025
- Successfully led software implementation projects for enterprise clients with over 5000 end users.
- Managed multiple concurrent projects, ensuring timely delivery and high customer satisfaction.
- Directed end-to-end implementation activities, including kickoff, testing, training, and go-live support.
- Oversaw project milestones, risks, and deliverables while improving communication across teams.
- Partnered effectively with internal teams and client stakeholders to ensure successful deployment and training.
- Provided consultative guidance on implementation readiness and system adoption for long-term success.
- Collaborated with product support and technical teams to resolve client issues quickly.
Implementation Project Manager II MAS
Automatic Data Processing, Inc. (ADP)
Tempe
07.2018 - 03.2022
- Managed end-to-end implementations for ADP Workforce Now clients, overseeing discovery, configuration, testing, training, and deployment to ensure seamless client onboarding.
- Collaborated with clients and internal stakeholders to define project scope, manage timelines, and resolve issues, enhancing delivery success.
- Supported process improvement initiatives and client adoption strategies, leading to optimized implementation outcomes.
- Handled major account services for 500 to 5,000 end users, ensuring tailored solutions across projects.
Project Manager I MAS
Automatic Data Processing, Inc. (ADP)
Tempe
04.2015 - 07.2018
- Coordinated implementation plans and client communications, enhancing onboarding experience and enabling timely project execution.
- Facilitated cross-functional collaboration among service, product, and support teams, improving responsiveness to client needs.
- Delivered training and ongoing support for effective adoption of payroll and workforce management solutions.
- Managed major account services for 150 to 500 end users, achieving high satisfaction levels through attentive service.
Time, Labor, and Management Specialist III
Automatic Data Processing, Inc. (ADP)
Tempe
04.2013 - 04.2015
- Configured and supported time and labor management solutions, helping clients optimize scheduling, attendance tracking, and workforce processes.
- Supported implementations and enhancements by translating client needs into effective system solutions.
- Troubleshot system issues, collaborated with internal teams, and provided guidance to enhance service delivery and maintain client satisfaction.
Sr. RUN Implementation Specialist-SBS
Automatic Data Processing, Inc. (ADP)
Tempe
06.2007 - 04.2013
- Led payroll implementation for small business clients, ensuring accurate data validation and successful go-live execution.
- Managed payroll services for up to 150 end users, enhancing user satisfaction.
- Streamlined implementation processes, minimizing errors and enhancing overall operational efficiency.
- Developed client relationships through consultative support, training, and issue resolution during implementation, enhancing client engagement.
- Delivered training programs to empower clients with system knowledge, facilitating smoother transitions to the new payroll system.
- Facilitated effective communication between clients and internal teams for seamless project transitions.
- Contributed to operational improvements and consistency in service delivery across the team.
- Monitored system performance post-implementation to ensure ongoing compliance.
Small Business Services, Implementation
Automatic Data Processing, Inc. (ADP)
Tempe
08.2005 - 06.2007
- Coordinated regional office efforts for Intuit Acquisition, facilitating integration and enhancing operational processes.
- Supervised team of 12 specialists, managing onsite and remote members to achieve successful payroll system implementations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Human Resources Director
Innovative Financial Investments, Inc. (IFI)
Davie
09.2001 - 06.2005
- Led full-cycle recruitment, interviewing and hiring top talent to align with organizational goals.
- Oversaw employee relations, addressing concerns and fostering a positive work environment.
- Developed and implemented HR policies to enhance personnel management and workplace efficiency.
- Managed payroll processing for over 100 employees using ADP systems, ensuring accuracy and compliance.
- Maintained accurate records of employee benefits, including insurance coverage and pension plans, ensuring compliance and accessibility.
Education
Project Management Team Leader Course -
Skillsoft-Learning Edge
01-2011
Emerging Leaders Program -
01-2010
B.S. - Information Technology
University of Phoenix
01-2008
Skills
- Retail Management
- Retail Operations
- Store Operations
- Sales Strategies
- Customer Engagement
- Staff Training
- Team Leadership
- Performance Metrics
- Retail Analytics
- Supply Chain Management
- Word
- Excel
- PowerPoint
- Project
- OneNote
- Teams
- Zoom
- Mondaycom
- Smartsheet
- ClickUp!
- OpenAir
- MS SharePoint
- Azure DevOps/VSTS
- Zendesk
- Supply Chain Management
Timeline
Assistant Store Manager
Eagle Shipping Center
08.2025 - Current
Implementation Project Manager
Smartlinx Solutions (SaaS)
03.2022 - 03.2025
Implementation Project Manager II MAS
Automatic Data Processing, Inc. (ADP)
07.2018 - 03.2022
Project Manager I MAS
Automatic Data Processing, Inc. (ADP)
04.2015 - 07.2018
Time, Labor, and Management Specialist III
Automatic Data Processing, Inc. (ADP)
04.2013 - 04.2015
Sr. RUN Implementation Specialist-SBS
Automatic Data Processing, Inc. (ADP)
06.2007 - 04.2013
Small Business Services, Implementation
Automatic Data Processing, Inc. (ADP)
08.2005 - 06.2007
Human Resources Director
Innovative Financial Investments, Inc. (IFI)
09.2001 - 06.2005
Project Management Team Leader Course -
Skillsoft-Learning Edge
Emerging Leaders Program -
B.S. - Information Technology
University of Phoenix