Frederick Hughes Jr
Daytona Beach,FL
Summary
Solid team player with upbeat attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results oriented with demonstrated passion for building relationships, cultivating partnerships, and growing businesses.
Overview
9
9
years of professional experience
Work History
Office Assistant/Medical Billing Specialist
AdventHealth
Daytona Beach, FL
08.2023 - Current
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Handled payroll duties accurately ensuring all employees received their paychecks on time.
- Resolved problems, improved operations and provided exceptional service.
Warehouse
Amazon
11.2020 - 05.2023
- Managed inbound shipments by unloading trucks, checking items against invoices, and properly storing products in designated locations.
- Drove forklifts, pallet jacks and other equipment to move materials.
- Processed outbound orders accurately by picking merchandise according to packing slips and preparing shipments for transport.
Sales Associate
Dicks Sporting Goods
10.2018 - 12.2021
- Managed returns, exchanges and refunds in accordance with store policy.
- Developed strong rapport with customers and created positive impression of business.
- Built relationships with customers to encourage repeat business.
- Generated new sales leads to achieve and exceed monthly sales goals.
Landscaper
Hughes and Sons Landscaping
01.2015 - 01.2020
- Overseeing daily operations, managing staff, ensuring compliance with banking regulations, and providing exceptional customer service
- Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the bank's performance.
Porter
International Longshoreman Association
11.2016 - 08.2019
- Greeted guests with warmth and professionalism for friendly, helpful service.
- Transport cargo to and from ship
- Assist handicap customers around terminal
- Operate forklifts and palletjacks
Education
Health And Exercise Science -
Bethune Cookman University
12.2023
High School Diploma -
Dillard High School
06.2017
Skills
- Customer service
- Problem solving
- Goal oriented
- Critical thinking
- Office Administration
- Budget Planning
Organizations
- Progressive Black Men inc.
- Alpha Phi Alpha Fraternity Inc.
- National Society Of Leadership And success
Timeline
Office Assistant/Medical Billing Specialist
AdventHealth
08.2023 - Current
Warehouse
Amazon
11.2020 - 05.2023
Sales Associate
Dicks Sporting Goods
10.2018 - 12.2021
Porter
International Longshoreman Association
11.2016 - 08.2019
Landscaper
Hughes and Sons Landscaping
01.2015 - 01.2020
Health And Exercise Science -
Bethune Cookman University
High School Diploma -
Dillard High School
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