Frederick Marx
CORBIN CITY,NJ
Summary
About me: I am a very hard worker. I have worked on projects alone and with teams. i have a strong back round and am very goal oriented. I have special skill sets from the diverse jobs i have worked in. I have military experience and pride myself on being early and in the right uniform and conduct myself in a professional manner. I have been a team leader, A Sargeant in the army, I have worked in food preparation. I have worked my way up to leadership positions in every job i have worked. I do my very best and always uphold standards. I am a reliable manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments. Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize employee engagement and performance.
Overview
20
20
years of professional experience
Work History
MANAGER
GAISS MARKET
VILLAS, NJ
11.2021 - Current
- Ensured compliance with all applicable laws, regulations, industry standards.
- Developed and implemented strategies to increase customer satisfaction and loyalty.
- Provided leadership during times of organizational change or crisis situations.
- Resolved conflicts between employees by providing guidance on company policies and procedures.
- Monitored staff performance and addressed issues.
- Enforced customer service standards and resolved customer problems to uphold quality service.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Heavy Equipment Operator/ SGT/E-5
Army
HAMMONTON, NJ
02.2017 - 12.2023
- Transported materials from one site to another using off-road vehicles.
- Maintained detailed records of hours worked, materials used, and completed jobs.
- Loaded and unloaded trucks with construction materials such as gravel, sand, and asphalt.
- Operated excavators and other construction equipment to properly grade land.
- Operated front end loader to move dirt and different base materials.
- Followed safety regulations while operating equipment to achieve safe conduct.
- Carried out preventative maintenance on heavy or specialized equipment.
- Completed routine inspections on vehicles.
- Oversaw proper PPE use to facilitate working conditions compliant with safety regulations.
- Loaded and moved dirt, rocks, equipment and materials.
- Operated heavy equipment to demolish current structures, remove plants or trees and clear property of debris.
- Completed day-to-day duties accurately and efficiently.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
SENIOR SERVICE SALES REP
Mondelez International
ATLANTIC COUNTY, NJ
01.2016 - 01.2022
- Provided customer service by answering product and service related questions.
- Organized backroom stock including receiving shipments, stocking shelves, inventory control.
- Assisted in the development of marketing strategies for products and services.
- Created displays for merchandise according to company guidelines and standards.
- Ensured compliance with all applicable laws and regulations relating to the retail industry.
- Demonstrated strong problem solving skills when faced with challenging situations or complex inquiries from customers.
- Assisted customers with order placement, returns, exchanges, and refunds.
- Established positive relationships with customers through effective communication techniques.
- Answered questions and resolved concerns for customer support.
- Maintained positive working relationship with fellow staff and management.
MANAGER
GIOVANNIS
Sea Isle City, NJ
04.2008 - 10.2016
- Ensured compliance with all applicable laws, regulations, industry standards.
- Coached, mentored and trained team members in order to improve their job performance.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Delegated work to staff, setting priorities and goals.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Managed diverse teams to achieve project goals and deadlines.
- Fostered a positive work environment to retain top talent.
- Oversaw recruitment, hiring, and onboarding processes for new employees.
Food Preparation Worker
GAISS
VILLAS, NJ
01.2004 - 03.2008
- Sliced cooked meats for sandwiches and salads as well as carved roasts at carving stations in the kitchen.
- Checked temperatures of freezers, refrigerators and heated ovens to ensure proper functioning.
- Disposed of leftover food following health code guidelines.
- Cleaned and sanitized work areas, equipment, utensils, dishes, or silverware.
- Assisted in unloading delivery trucks containing food supplies.
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
- Prepared variety of foods according to exact instructions and recipe specifications.
Education
SOLDIER SKILLS TO LEAD TEAMS AND SQUADS
BASIC LEADERSHIP ARMY SCHOOL
FORT DIX NJ01-2022
High School Diploma -
Ocean City High School
Ocean City, NJ06-2004
Some College (No Degree) - GENERAL
Atlantic Cape Community College
Cape May Court House, NJSkills
- Workforce Management
- Staff Development
- Policy Implementation
- Strategic Planning
- Performance Management
- Staff Management
- Cross-functional team management
- Performance Evaluations
- Schedule Preparation
- Time Management
Accomplishments
- heavy equipment operator license
- high school diploma
- Army basic training diploma
- Army BLC diploma
- I have completed some college, will return at a future date to attain degree
- honorable discharge from the United States Army
- Overseas service ribbon, NJ distinguished service medal from time served overseas
Timeline
MANAGER
GAISS MARKET
11.2021 - Current
Heavy Equipment Operator/ SGT/E-5
Army
02.2017 - 12.2023
SENIOR SERVICE SALES REP
Mondelez International
01.2016 - 01.2022
MANAGER
GIOVANNIS
04.2008 - 10.2016
Food Preparation Worker
GAISS
01.2004 - 03.2008
SOLDIER SKILLS TO LEAD TEAMS AND SQUADS
BASIC LEADERSHIP ARMY SCHOOL
High School Diploma -
Ocean City High School
Some College (No Degree) - GENERAL
Atlantic Cape Community College
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