Frederick Piombino
Winter Springs,FL
Summary
Professional with strong background in automotive management, prepared for leadership role. Proven ability to drive sales and improve customer satisfaction through strategic planning and effective team collaboration. Skilled in inventory management, customer negotiations, and process optimization. Known for reliability, adaptability, and results-driven approach.
Overview
17
17
years of professional experience
Work History
Vehicle Exchange Manager
Lexus of Winter Park
11.2012 - Current
- Streamlined the vehicle exchange process for increased efficiency and improved customer experience.
- Enhanced customer satisfaction by efficiently managing vehicle exchanges and addressing client concerns.
- Fostered a positive work environment that encouraged teamwork, collaboration, and open communication among colleagues.
- Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Developed strong relationships with clients, resulting in high levels of repeat business and referrals.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
Landman
Long Consulting Group
06.2008 - 07.2012
- Assisted clients in acquiring mineral rights by conducting thorough due diligence on potential properties.
- Increased efficiency in lease acquisitions by streamlining research and negotiation processes.
- Maintained proactive communication with clients, providing regular updates and answering queries related to project status, lease agreements, and other relevant information.
- Facilitated successful negotiations with landowners, resulting in favorable terms for all parties involved.
Education
No Degree - Business
West Valley College
Saratoga, CAHigh School Diploma -
Prospect High School
Saratoga, CA06-1976
Skills
- Effective verbal communication
- Analytical problem solver
- Skilled in recognizing customer preferences
- Skilled in finalizing agreements
Timeline
Vehicle Exchange Manager
Lexus of Winter Park
11.2012 - Current
Landman
Long Consulting Group
06.2008 - 07.2012
No Degree - Business
West Valley College
High School Diploma -
Prospect High School
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