Frederick Mitchell
Flora,MS
Summary
Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive and foster customer loyalty. Track record of effectively collaborating with team members to achieve o0bjectives and maintain positive environment.
Overview
4
4
years of professional experience
Work History
Sales Associate
Hibett Sports.
08.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Care Coordinator
G. A. Carmichael Family Health Center
06.2024 - 08.2024
- Managed patient caseloads effectively, ensuring timely follow-up after hospitalizations.
- Used company software and databases to maintain records of services performed and patient conditions..
- Monitored progress towards closing patients care gaps.
Court Monitor
Sky Zone Trampoline Park
06.2022 - 08.2024
- Kept games moving by maintaining game rules and managing game conflicts.
- Inspected sporting equipment and examined participants to verify compliance with event and safety regulations.
- Enhanced court efficiency by efficiently organizing and managing case files.
- Ensured accuracy in court recordkeeping by diligently reviewing and updating information as necessary.
Host
Another Broken Egg Cafe
06.2021 - 08.2021
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival..
Education
Kinesiology
Mississippi State University
Starkville, MS12-2026
High School Diploma -
Madison Central High School2
Madison, MS05-2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
Affiliations
- Kappa League
Timeline
Sales Associate
Hibett Sports.
08.2024 - Current
Care Coordinator
G. A. Carmichael Family Health Center
06.2024 - 08.2024
Court Monitor
Sky Zone Trampoline Park
06.2022 - 08.2024
Host
Another Broken Egg Cafe
06.2021 - 08.2021
Kinesiology
Mississippi State University
High School Diploma -
Madison Central High School2
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