Fredrick Miller
St Louis,MO
Summary
Looking for a job where I can help your company in many ways. References are available on request.
Overview
37
37
years of professional experience
Work History
Client Relations Specialist
COST Financial Group, Inc.
10.1991 - 06.2025
- Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.
- Helped to maintain and improve operating systems and procedures and utilized excel spreadsheets
- Great customer on the phones and emails.
- Proactive to avoid problems and write-offs.
- Good attention to detail skills.
Customer Service Representative
Cananwill Premium Finance Company
06.1988 - 10.1991
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
General And Cooperative Occupational Education
Eureka High School
Eureka, MO06-1984
No Degree - Architecture
University of Wisconsin
Wausau, WISkills
- Problem-solving
- Critical thinking
- Active listening
Timeline
Client Relations Specialist
COST Financial Group, Inc.
10.1991 - 06.2025
Customer Service Representative
Cananwill Premium Finance Company
06.1988 - 10.1991
General And Cooperative Occupational Education
Eureka High School
No Degree - Architecture
University of Wisconsin
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