Fredrick Miller
St Louis,MO
Summary
Looking for a job where I can help your company in many ways. References are available on request.
Overview
37
37
years of professional experience
Work History
Client Relations Specialist
COST Financial Group, Inc.
O'Fallon, IL 62269
10.1991 - 06.2025
- Managed a diverse portfolio of clients, ensuring their needs were met and expectations exceeded.
- Helped to maintain and improve operating systems and procedures and utilized excel spreadsheets
- Great customer on the phones and emails.
- Proactive to avoid problems and write-offs.
- Good attention to detail skills.
Customer Service Representative
Cananwill Premium Finance Company
Chicago, IL
06.1988 - 10.1991
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Education
General And Cooperative Occupational Education
Eureka High School
Eureka, MO06-1984
No Degree - Architecture
University of Wisconsin
Wausau, WISkills
- Problem-solving
- Critical thinking
- Active listening
Timeline
Client Relations Specialist
COST Financial Group, Inc.
10.1991 - 06.2025
Customer Service Representative
Cananwill Premium Finance Company
06.1988 - 10.1991
General And Cooperative Occupational Education
Eureka High School
No Degree - Architecture
University of Wisconsin