Fredrick Rodriguez
Dallas,TX
Summary
Communications supervisor with a proven track record at Allegiance Mobile Health, enhancing emergency response times through effective team management and problem-solving. Expertise in customer service and attention to detail, fostering professional growth among dispatchers while ensuring optimal resource allocation during critical incidents.
Overview
18
18
years of professional experience
Work History
Communications Supervisor
Allegiance Mobile Health
08.2018 - 12.2024
- Facilitated efficient communication between dispatchers and first responders, improving emergency response times.
- Coordinated timely responses to critical incidents by managing staff resources under pressure.
- Mentored junior dispatchers, promoting professional growth and skill development within the team.
General Foreman
Clean up Crew
10.2015 - 08.2018
- Worked alongside team to accomplish work goals according to schedule.
- Performed job safety analysis on daily basis to mitigate risks for all workers and visitors to job sites.
- Kept teams properly supplied with materials, tools, plans and supplementary assistance to meet project deadlines.
Supervisor
Aggieland Power Washing
01.2013 - 10.2015
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Evaluated staff performance and provided coaching to address inefficiencies.
Account Manager
Kristen Distributing
01.2007 - 12.2012
- Increased client satisfaction by building strong relationships and addressing their needs promptly.
- Managed a diverse portfolio of accounts, ensuring timely communication and effective problem resolution.
- Conducted regular account reviews to identify areas for improvement and ensure continued success.
Education
High School Diploma -
Bryan High School
Bryan, TXSkills
- Team management
- Data entry
- Teamwork
- Customer service
- Problem-solving
- Attention to detail
Timeline
Communications Supervisor
Allegiance Mobile Health
08.2018 - 12.2024
General Foreman
Clean up Crew
10.2015 - 08.2018
Supervisor
Aggieland Power Washing
01.2013 - 10.2015
Account Manager
Kristen Distributing
01.2007 - 12.2012
High School Diploma -
Bryan High School
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