Fredrick H. Taylor
Indianapolis,IN
Summary
Administrative support professional with expertise in streamlining office operations and improving customer relations. Proven ability to manage inquiries, maintain precise records, and create a welcoming atmosphere that aligns with organizational objectives.
Overview
26
26
years of professional experience
Work History
Front Office Coordinator
Victory College Prep
Indianapolis, IN
05.2025 - Current
- Managed phone calls, efficiently directing inquiries to appropriate staff to ensure timely responses.
- Ensured front office area remained organized, welcoming, and professional at all times.
- Collaborated with team members to optimize office procedures and boost overall efficiency.
- Performed administrative support tasks, completing all duties promptly to maintain office workflow.
- Assisted students and parents with inquiries, delivering accurate information about services to enhance their experience.
- Maintained accurate records of student attendance and daily communications.
Route Sales Representative
Frito-Lay
Indianapolis, Indiana
09.2024 - 05.2025
- Delivered products efficiently to designated routes on a daily basis.
- Built strong relationships with customers and retailers to foster loyalty.
- Enhanced product displays to increase visibility and sales engagement.
- Monitored inventory levels regularly to ensure accuracy and availability.
- Maintained accurate inventory records throughout delivery processes.
7-12 Grade Discipline Counselor/Assistant Athletic Director
Victory College Prep
Indianapolis, Indiana
09.2021 - 09.2024
- Provided individual counseling sessions for students facing academic challenges.
- Collaborated with teachers to develop strategies for addressing students' behavioral and emotional concerns.
- Assessed student needs to identify and connect them with appropriate support services.
- Developed and implemented workshops on effective study strategies and time management.
- Communicated with parents regarding student progress and available resources.
- Participated in regular team meetings to strategize case management solutions.
- Fostered a safe, supportive learning environment that encouraged student engagement and well-being.
Marketing & Finance Manager
Kia of Muncie
Muncie, Indiana
04.2017 - 09.2021
- Guided potential buyers through decision-making process, enhancing understanding of vehicle features and financial options.
- Facilitated test drives to improve customer engagement and support informed purchasing decisions.
- Delivered exceptional customer service while supporting dealership operations.
Sales Consultant
Toyota Of Muncie
Muncie, Indiana
06.2015 - 03.2016
- Guided potential buyers in choosing vehicles and financing options, facilitating informed decision-making.
- Supported clients during test drives, enhancing their overall product experience.
- Delivered exceptional customer service throughout dealership operations, contributing to increased client satisfaction.
Substitute Teacher / Junior High Basketball Head Coach
Marion Community Schools
Marion, Indiana
09.2014 - 03.2016
- Designed and executed lesson plans for diverse subjects, enhancing student engagement across multiple grade levels.
- Led dynamic discussions, fostering student interest and improving learning outcomes.
- Tracked daily student progress, identifying and addressing areas for improvement.
- Maintained a safe and productive classroom environment to support effective learning.
- Mentored new substitute teachers, providing guidance and support.
Longevity Risk & Financial Planner
Transamerica Agency Network
Indianapolis, Indiana
07.2013 - 06.2014
- Developed customized financial plans to meet diverse client needs, improving their financial outcomes.
- Conducted regular meetings to assess and align client financial goals with tailored strategies.
- Analyzed market trends to offer informed investment recommendations.
- Collaborated with team to refine service offerings, enhancing client satisfaction and retention.
- Educated clients on available financial products and services.
Produce Assistant Clerk
Marsh Supermarkets
Marion/Muncie, Indiana
08.2000 - 10.2013
- Assisted in receiving and inspecting incoming produce deliveries for quality assurance.
- Monitored product levels and expiration dates to optimize inventory management.
- Coordinated with team members to uphold food safety standards, contributing to a safe shopping environment.
- Ensured cleanliness and functionality in produce department areas to enhance customer experience.
- Provided prompt and courteous service to patrons.
- Answered customer inquiries regarding produce selection and handling.
Intern
Ball State University Geography Department
Muncie, IN
05.2011 - 06.2011
- Coordinated post-tour activities to ensure accurate recording and analysis of student data.
- Assisted faculty with research projects, contributing to data collection and analysis for geographic studies.
- Conducted literature reviews to support departmental research initiatives.
- Maintained precise records of research activities and communications, supporting departmental organization and collaboration.
Education
Bachelor of Science - Geography (Travel & Tourism), Telecommunications (Video Productions)
Ball State University
Muncie, IN05-2013
Skills
- Administrative support
- Calendar management
- Office organization
- Data entry
- Time management
- Customer service and communication
- Conflict resolution
- Relationship building
- Process improvement
- Confidentiality maintenance
References
Available upon request
Timeline
Front Office Coordinator
Victory College Prep
05.2025 - Current
Route Sales Representative
Frito-Lay
09.2024 - 05.2025
7-12 Grade Discipline Counselor/Assistant Athletic Director
Victory College Prep
09.2021 - 09.2024
Marketing & Finance Manager
Kia of Muncie
04.2017 - 09.2021
Sales Consultant
Toyota Of Muncie
06.2015 - 03.2016
Substitute Teacher / Junior High Basketball Head Coach
Marion Community Schools
09.2014 - 03.2016
Longevity Risk & Financial Planner
Transamerica Agency Network
07.2013 - 06.2014
Intern
Ball State University Geography Department
05.2011 - 06.2011
Produce Assistant Clerk
Marsh Supermarkets
08.2000 - 10.2013
Bachelor of Science - Geography (Travel & Tourism), Telecommunications (Video Productions)
Ball State University