Fredy Cornejo
Des Moines ,Iowa
Summary
Dynamic retail professional with a proven track record at T-Mobile, excelling in customer engagement and product sales. Recognized for boosting customer satisfaction through tailored purchase recommendations and effective product promotions. Skilled in payment processing and team collaboration, driving sales growth while mentoring staff to uphold high performance standards.
Overview
3
3
years of professional experience
Work History
Retail Sales Representative
T-Mobile
10.2022 - Current
- Maintained awareness of competitors'' offerings to provide informed comparisons when assisting customers with purchase decisions.
- Boosted customer satisfaction by providing exceptional product knowledge and personalized recommendations.
- Increased sales by offering advice on purchases and promoting additional products.
- Remained informed and updated on current promotions and sales, security protocols, exchange policies and payment policies.
- Collaborated with team members to achieve collective sales goals and deliver outstanding customer service experiences.
- Adapted selling approach based on individual customer needs for a tailored shopping experience that encouraged loyalty.
Retail Assistant Manager
T Mobile
05.2024 - 10.2024
- Controlled store inventory and reviewed cash handling and operations reports.
- Maintained visual merchandising standards throughout the store to create an engaging shopping experience for customers.
- Supervised daily store operations, ensuring smooth workflow and timely completion of tasks.
- Managed employee scheduling, optimizing coverage during peak hours while minimizing labor costs.
- Handled customer service by dealing with complaints, organizing stock and answering customer questions.
- Mentored new employees in company policies, procedures, and best practices to ensure consistent performance standards across the team.
Education
Lincoln High School
2600 De 9th Street 03.2022
Skills
- Customer engagement
- Purchase recommendations
- Product sales
- Product promotions
- Payment processing
Accomplishments
I was ranked many month as the top sale for our district i have also won múltiple award for my sales and my service with customers
Languages
Spanish
Native or Bilingual
Timeline
Retail Assistant Manager
T Mobile
05.2024 - 10.2024
Retail Sales Representative
T-Mobile
10.2022 - Current
Lincoln High School